QUALITY Manager

Company Description
Hong Kong - Shenzhen - Guangzhou - Shanghai - Beijing

JPC Texson Ltd, established since 1990, is a Hong Kong and China licensed Employment Consulting firm, specializes in Headhunting and Recruiting Services for companies in Hong Kong and China. We have offices in Hong Kong, Shenzhen, Guangzhou, Shanghai and Beijing.

Job Description
Company Overview

• We are a U.S.-based company with a garment sourcing office specializing in swimwear.
• Our primary market is major U.S. retail chain stores.
• We collaborate closely with vendor factories located throughout Cambodia.

Position Overview: Quality Manager

• We are looking for a seasoned Quality Manager to lead and manage the quality operations of our garment sourcing office in Cambodia.
• The ideal candidate will bring deep expertise in quality management within the apparel industry, particularly with experience supporting major U.S. retailers similar to Walmart and Target.
• This role involves leading the Cambodia-based quality team and reporting directly to the Quality Director in the U.S.
• It requires frequent travel within Cambodia to engage with vendor factories.

Key Responsibilities

• Develop and maintain robust quality systems and procedures to ensure product standards align with industry and customer expectations.
• Collaborate with vendor factories in Cambodia to ensure compliance with quality specifications and standards.
• Ensure all products and processes meet applicable regulations and customer requirements.
• Supervise inspections across all stages—raw materials, in-process production, and final output.
• Identify and implement improvements in manufacturing processes to boost product quality and operational efficiency.
• Educate vendor teams on best practices in quality management and continuous improvement.
• Conduct regular on-site evaluations to monitor and uphold quality standards.
• Collaborate cross-functionally to resolve quality issues during NPI and ensure smooth transition to mass production.
• Create and manage control plans for all inspection stages based on customer requirements.
• Lead initiatives to implement controls in key processes affecting product integrity.
• Champion programs aimed at elevating product quality and manufacturing excellence.
• Manage product returns and customer complaints, driving root cause analysis and corrective actions.
• Guide and support QA/QC staff, ensuring alignment with quality goals and timely resolution of issues.
• Enforce quality frameworks, policies, and procedures to meet strategic objectives.
• Drive quality initiatives across Cambodia, coordinating with mills, factories, and external partners.
• Define and track quality KPIs, analyze data, and report performance based on customer manuals.
• Develop visuals, dashboards, and reports to clearly communicate quality performance and plans to stakeholders.

Ideal Candidates

• Tertiary education preferably in Textiles, Clothing, Quality Management, or a related field.
• Minimum 10 years in apparel quality management, including 3+ years in a leadership role.
• Experience in US sourcing office / buying office is a big plus
• Experience in US market serving major US retailers is a plus
• Proficient in Microsoft Word & strong in Excel
• Fluent in spoken and written English.
• Willing to travel extensively across Cambodia.

Terms & Benefits

• Work based in Cambodia Phnom Penh
• Frequent trip within Cambodia
• 6 days work
• Attractive salary

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