Assistant Manager – Front Desk
3 days ago
- We are looking for a skilled Assistant Manager to lead our Front Desk operations, ensuring exceptional customer service and managing daily tasks efficiently.
- The ideal candidate will have a strong background in hospitality and excellent communication skills.
Roles and Responsibility
- Manage front desk operations, including handling customer inquiries and resolving issues promptly.
- Supervise and train front desk staff to provide high-quality customer service.
- Coordinate with other departments to ensure seamless operations and resolve issues.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Maintain accurate records and reports of front desk activities.
- Ensure compliance with company policies and procedures.
Job Requirements
- Proven experience in front desk operations or a related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Experience in the hospitality industry is preferred.
- Ability to lead and motivate a team to achieve exceptional results.
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