Technology Support III Java, AWS

2 days ago

Bengaluru, Karnataka, India hackajob Full time ₹ 6,00,000 - ₹ 18,00,000 per year

hackajob*
is collaborating with
J.P. Morgan
to connect them with exceptional tech professionals for this role.*
Job Description**
Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member in Corporate Technology, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm

Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability

Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools

Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders

Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

Required Qualifications, Capabilities, And Skills
3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services

Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud

Experience in observability and monitoring tools and techniques

Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework

Working experience in Java aws application support environment

Preferred Qualifications, Capabilities, And Skills
Experience with one or more general purpose programming languages and/or automation scripting

Working understanding of public cloud AWS

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