Operations Associate

23 hours ago

Bengaluru, Karnataka, India Meesho Full time US$ 9,00,000 - US$ 12,00,000 per year

About the Role

We are looking for a dynamic, self-starting, result oriented Associate Operations who can display strong execution skills along with good business process understanding to ensure that our business KRs are met.

As Associate Operations, you will be required to make and execute a plan for enabling our sellers to participate in our promtional constructs like sale, deals and loyalty programs.

You will also play an instrumental role in enabling our KAMs/agencies to deliver the bar-raising performance every time. Operational excellence, problem solving and defining SOPs are some of the key responsibilities of this role.

What you will do :

  • Mentor, motivate & provide direction to a team of KAMs
  • Advocate Meeshos values & principles across your team
  • Work with central teams to ensure we achieve the targets for our sale, deals and loyalty programs
  • Develop robust processes for smooth execution of all critical tasks
  • Define KRA's & goals for the team and individuals
  • Compile and evaluate metrics for success assessment of individual and team level tasks
  • Communicate priorities and key decisions with stakeholders with your excellent verbal, written & visual communication skills.
  • Drive higher supplier engagement and quick problem resolution through effectively guiding your team
  • Be comfortable with challenges and exude confidence to build processes to drive higher efficiency and better outcomes
  • Influence strategic decisions across the organization by earning the trust of your stakeholders
  • Effectively use quantitative & qualitative data to drive decisions & measure success
  • Helps define short & medium term goals, design execution roadmap and set team priorities that align with companys overall strategic goals.

What you will need

  • from premier institutes
  • MBA preferred. 1-3 years of overall experience with at least 1+ years in leading teams
  • Experience in Handling Category is an add-on
  • Experience with startups and fast-paced environments is an added advantage
  • Experience in using Microsoft Excel and Google Sheets to analyze data and build POV
  • Demonstrated ability to think strategically and tactically
  • Deep understanding of business and customers
  • Excellent verbal and written communication skills
  • Proven ability to lead the team and manage relevant stakeholders
  • Proven skills in driving problems to solutions and opportunities.

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