Expert SailPoint Engineer

21 hours ago


Hyderabad, Telangana, India Superintelligence technology Full time ₹ 33,800 - ₹ 14,62,414 per year

Expert SailPoint Engineer

Onsite

Location Hyderabad

Exp overall 13+ yrs

Responsibilities:

  • Diagnose and resolve Identity and Access Management (IAM) incidents for SailPoint Identity Security Cloud (ISC) and Microsoft Identity Manager (MIM)
  • Manage proactively the incident lifecycle, including identifying, categorizing, prioritizing, and resolving incidents
  • Create and maintain client knowledge articles, Standard Operating Procedure (SOPs), and scripts to restore normal operations
  • Monitor IAM operations and escalate incidents to level three support as necessary according to established protocols
  • Maintain professional relationships with clients, ensuring efficient incident management service and addressing their IAM-related needs

Job Type: Full-time

Pay: ₹338, ₹1,462,414.43 per year

Work Location: In person



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