SailPoint IIQ

2 days ago

Hyderabad, Telangana, India Cirruslabs Full time ₹ 5,00,000 - ₹ 8,00,000 per year

SailPoint IIQ (Operate/ Support)

Experience - 3-5 years

Location - Hyderabad

Work Timings - Rotational shift

Description:

Key Responsibilities

  • Investigate and resolve complex issues (e.g., provisioning failures, workflow errors, integration problems).
  • Configure and maintain identity lifecycle workflows, rules, and policies within IIQ.
  • Support integration of IIQ with new applications, directories, or systems (using connectors/APIs).
  • Participate in patching, upgrades, and performance tuning activities.
  • Ensure adherence to security policies, support audit requests, and implement remediation actions.
  • Mentor L1 analysts, create advanced documentation, and deliver training sessions.
  • Analyze recurring incidents, perform root cause analysis, and recommend permanent fixes.

Required Skills & Qualifications

  • Technical Skills:

  • Deep understanding of SailPoint IIQ architecture, workflows, and connectors.

  • Proficiency in troubleshooting Java-based applications and interpreting logs.
  • Experience with directory services (AD, LDAP), databases (SQL), and scripting (BeanShell, PowerShell).

  • Familiarity with REST/SOAP APIs and integration patterns.

  • Soft Skills:

  • Analytical thinking and problem-solving.

  • Ability to communicate complex technical issues to non-technical stakeholders.

  • Education & Experience:

  • Bachelor's degree in IT, Computer Science, or related field.

  • 3-5+ years of experience in IAM operations, with at least 12 years on SailPoint IIQ.

  • Certifications (Preferred):

  • SailPoint Certified IdentityIQ Engineer or Architect.

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