 
						SailPoint IIQ
1 day ago
SailPoint IIQ (Operate/ Support)
Experience - 3-5 years
Location - Hyderabad
Work Timings - Rotational shift
Description:
Key Responsibilities
- Investigate and resolve complex issues (e.g., provisioning failures, workflow errors, integration problems).
- Configure and maintain identity lifecycle workflows, rules, and policies within IIQ.
- Support integration of IIQ with new applications, directories, or systems (using connectors/APIs).
- Participate in patching, upgrades, and performance tuning activities.
- Ensure adherence to security policies, support audit requests, and implement remediation actions.
- Mentor L1 analysts, create advanced documentation, and deliver training sessions.
- Analyze recurring incidents, perform root cause analysis, and recommend permanent fixes.
Required Skills & Qualifications
- Technical Skills: 
- Deep understanding of SailPoint IIQ architecture, workflows, and connectors. 
- Proficiency in troubleshooting Java-based applications and interpreting logs.
- Experience with directory services (AD, LDAP), databases (SQL), and scripting (BeanShell, PowerShell).
- Familiarity with REST/SOAP APIs and integration patterns. 
- Soft Skills: 
- Analytical thinking and problem-solving. 
- Ability to communicate complex technical issues to non-technical stakeholders. 
- Education & Experience: 
- Bachelor's degree in IT, Computer Science, or related field. 
- 3-5+ years of experience in IAM operations, with at least 12 years on SailPoint IIQ. 
- Certifications (Preferred): 
- SailPoint Certified IdentityIQ Engineer or Architect. 
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