Operations and Governance Lead

Position: Operations and Governance Lead
Role: Senior Engagement Manager
Location: Bangalore, New Delhi, Mumbai
About Sattva
We
Partner
to deliver social impact at scale
Sattva Consulting is an Indian-origin, Global impact consulting firm and since 2009 we have been engaging with communities, businesses and government to deliver societal impact at scale.

We believe that Civil society, Business and Government all have a critical role to play in building an equitable and sustainable world, and we actively partner with all stakeholders to enable impact through our research & advisory services, knowledge platforms and collaborative initiatives.

Our teams are based in India, Singapore, Denmark and UK, but as a global organization our work has spanned 25 countries and 5 continents. For more information, please visit:

About Non-Profit Advisory
One core area of focus at Sattva is strengthening nonprofits and social enterprises. This team at Sattva acts as a growth partner to nonprofits and provides a comprehensive range of services and products, including -

• Organisation Strategy
• Fundraising Strategy
• Program Design and Implementation

• Organisation enablement

• Monitoring, Evaluation & Learning

• Culture & Change Management
• Organisational Structure & Governance
• Functional Goal Setting
• Leadership Coaching & Mentorship

The team keeps evolving its support to nonprofits based on the changing needs on the ground and from communities across all sectors.

The Opportunity
The Operations and Governance Lead will play a pivotal role in strengthening the Non-Profit Advisory team's operational backbone and governance structures. This role is responsible for ensuring effective business operations (sales to delivery to close out), embedding governance frameworks, managing delivery risk, and enabling efficient delivery across engagements.

• Operations Management
• Oversee daily team operations, ensuring seamless project execution and adherence to internal procedures.
• Optimize delivery capacity through effective resource planning, staffing, and utilization management.
• Collaborate with enablement teams to implement operational processes that enhance efficiency and scalability.
• Project Governance
• Strengthen existing project governance frameworks to continuously track project-level delivery and risks. This will ensure high-quality delivery, drive greater accountability, and build transparency across engagements.
• Work actively with project teams to mitigate risks based on priority and intensity of impact on projects.
• Enhance project leadership on engagements by employing a skill-based approach to capability building.
• Financial Management
• P&L Ownership - Manage the firm's profit and loss, focusing on cost optimization and achieving profitability targets.
• Financial Planning - Create and oversee annual targets, forecasts, and financial plans aligned with the company's strategic goals.
• Performance Tracking - Monitor the financial performance of individual engagements to ensure profitability.
• Strategic Leadership
• Collaborate with the Partner to establish and implement the team's strategic objectives.
• Offer data-driven insights through dashboards and KPIs to guide strategic decision-making.

Qualifications

• Experience:
• 12-14 years of work experience, ideally within the consulting or impact sector.
• Demonstrated experience in leading complex operations, business development, and stakeholder management.
• Skills:
• Strong business acumen for strategic decision-making.
• Builds relationships and delivers high-quality service.
• Communicates effectively, shows empathy, flexibility, and collaboration.
• Analyzes complex situations and develops innovative strategies.
• Fosters teamwork and delegates effectively.
• Designs and implements innovative strategies.
• Manages strategic partnerships for mutual goals.
• Mindset:
• A passion for social impact and a commitment to Sattva's mission.
• Adaptable and able to thrive in a dynamic, fast-paced environment.
• Collaborative team player with a positive attitude.

Why Sattva?
It's not about us really- Because IMPACT is everybody's business.

• Create Impact: Make an impact with the work you do and the solutions you design
• Work Environment: Thrive in a diverse, inclusive, and collaborative environment
• Learn & Grow: Challenge yourself to learn, grow, and deliver the best you can
• Future Ready: Work on critical issues of today that will affect our collective tomorrow

How to Prepare?
This is your opportunity to showcase not only your qualifications but also your unique personality and passion for making a meaningful impact. Approach your application with intentionality, ensuring that each word reflects your commitment to excellence and aligns seamlessly with the values of Sattva.

FAQs on the Hiring Process
Next Steps
Together towards a sustainable world with opportunity for all
Sattva is an equal opportunity employer and considers qualified applicants regardless of race, religion, caste, creed, gender, sexual orientation, physical or mental disability, or any other legally protected and/or marginalized characteristics. Diversity, Equity, and Inclusion are essential to our business and we foster an environment of respect and a culture that celebrates diversity and promotes equity and inclusion. We are committed to providing all employees with education, training, and development opportunities to create a workplace where everyone feels safe, respected, and included.