Admission Counsellor
2 days ago
Company Description
Universal Education is India's fastest-growing formal education enterprise with over 55,000 students and more than 50 institutions ranging from kindergarten to postgraduate education. With a presence in cities like Mumbai, Thane, Bengaluru, Nashik, Aurangabad, Trichy, and the UAE, Universal Education has over four decades of expertise in the education sector. The organization is supported by a diverse team of over 5,000 employees, committed to fostering learning excellence and academic success.
Role Description
This is a full-time, on-site position based in Mumbai for the role of an Admission Counsellor. The Admission Counsellor will be responsible for guiding prospective students and parents through the admission process, providing detailed information on available programs, addressing inquiries, and ensuring a smooth and supportive experience. Responsibilities also include maintaining strong communication with applicants, assisting with documentation, and building positive relationships with clients to promote the institution's offerings.
Qualifications
- Strong Interpersonal Communication and verbal and written Communication skills
- Proficiency in providing excellent Customer Service and delivering a positive experience
- Experience or aptitude in Sales and the ability to guide potential clients
- Understanding of the Education sector and passion for supporting students and families
- Ability to build rapport with diverse groups of people and work effectively as part of a team
- Bachelor's degree in any relevant field
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