AM Quality
1 day ago
Roles and Responsibility
- Develop and implement quality control processes to ensure high standards of customer service.
- Conduct regular audits and reviews to identify areas for improvement and provide coaching and feedback to team members.
- Collaborate with other departments to resolve issues and improve overall performance.
- Analyze data and metrics to identify trends and opportunities for improvement.
- Implement corrective actions to address identified issues and concerns.
- Ensure compliance with company policies and procedures.
Job Requirements
- Minimum 5 years of experience in quality management, preferably in a BPO or call center environment.
- Strong knowledge of quality control processes and customer service principles.
- Excellent communication and interpersonal skills.
- Ability to analyze data and metrics to identify trends and opportunities for improvement.
- Strong problem-solving and decision-making skills.
- Experience with auditing and reviewing processes to identify areas for improvement.
-
Quality Engineer
1 day ago
Thāne, Maharashtra, India Shakti Group 121 Full timeCompany Details:Who we are:Shakti Group was incorporated in 2005. The Company was formed to develop well-designed, competitively priced Real Estate across Prime Locations of the Mumbai Metropolitan Region (MMR). Shakti Group is a pre-eminent, focused Real estate company with a large, well-balanced portfolio comprising residential, commercial, and Logistics....
-
Quality Assurance Analyst
3 days ago
Thāne, Maharashtra, India Reflective Customer Solutions Full timeUrgent Opening – Quality Assurance (QA) AnalystCanada Process | Night ShiftAbout Reflective Customer Solutions (RCS)Reflective Customer Solutions (RCS) is a specialized outsourcing partner working with multiple Licensed Insolvency Trustees (LITs) across Canada. We support trustee firms by managing sales intake, back-office operations, marketing support,...
-
Vodafone Customer Support
1 week ago
Thāne, Maharashtra, India Apex One Full timeJob Title: Customer Support Executive – Social Media Process (Vodafone)Location:ThaneProcess:20% Calls | 80% ChatJob OverviewWe are hiring enthusiastic and customer-focused professionals for Vodafone'sSocial Media Customer Support Process. The role involves managing customer queries primarily viachat, with minimal voice support. Candidates must have strong...
-
Thāne, Maharashtra, India Net Tech Group Inc Full timeAccounts Finance TrainerJob DescriptionRole Overview:The Accounts Finance Trainer is responsible for delivering training on accounting concepts, financial management, GST, Tally, Excel, taxation, and industry-relevant tools. The trainer ensures students gain practical knowledge and job-ready skills.Key ResponsibilitiesConduct training sessions on Tally ERP,...
-
Email Support Executive
2 weeks ago
Thāne, Maharashtra, India TECHNOBOTS INFOTECH PRIVATE LIMITED Full time ₹ 2,40,000 - ₹ 2,60,000 per yearJob Role: Email Support ExecutiveLocation: Thane, Wagle EstateQualification: Graduate (Mandatory)Experience:Freshers & experienced candidates can applySkills Required:Excellent English communication (V5+)Strong email writing skillsGood comprehension and problem-solving abilitySalary:Up to ₹22,000 in-handTraining Period: 30 daysTraining Stipend: ₹9,000No...
-
Purchase Engineer
2 weeks ago
Thāne, Maharashtra, India IAssess Consultants LLP Full time ₹ 4,00,000 - ₹ 8,00,000 per yearPurchase Engineer (Pharma)Ghatkopar|9:30 AM–6:30 PM6 Days Working | Alternate Saturdays OffDepartment: PurchaseExp: 1 to 6 yrs (Pharma Industry)Diploma/Bachelor's in Mechanical/ElectricalSkillsPharma/automation/equipment industry experienceImport/Export docs & procurement knowledgeStrategic, proactive & result-orientedStrong communication skillsExcel,...
-
Search Engine Optimization Executive
1 day ago
Thāne, Maharashtra, India NexusArc Executive Search Full timeWe are hiring for a leading Digital Marketing Company that has been serving clients from different industries for the past 10 years, and the response from them has been extremely phenomenal.Job Title: SEO ExecutiveLocation: ThaneJob Type: Full–timeWork Days: Monday to FridayTimings: 9:30 am to 6:30 pmQualifications: Bachelor's degree in Management Studies,...
-
Banking Customer Service Advisor
1 day ago
Thāne, Maharashtra, India Teleperformace Thane Full timeJob Title: Customer Support Executive – CIBIL DA (Data Acquisition) | Inbound ProcessProcess: CIBIL – Data Acquisition (Inbound)Shift Timings: 9:30 AM – 6:30 PM (Day Shift)Week Off: Fixed Sunday OffLocation: ThaneJob DescriptionWe are hiring Customer Support Executives for the CIBIL Data Acquisition – Inbound Process. The role involves handling...
-
Building Operations, Facilities Services
1 day ago
Thāne, Maharashtra, India JLL Full timeJLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where...
-
Technical Recruiter
1 day ago
Thāne, Maharashtra, India Prodware Solutions Full timePlease review the job description below and let me know if you or anyone you know is looking for a good opportunity.US IT RecruiterLocation:Wagle Estate - Thane WestJob Type:Full-time, Onsite (5 days a week)Night Shift:7 PM to 4 AM ISTLooking for someone with 5 -7 years of exprience.No pickup and drop servicesResponsibilities:Source and identify qualified US...