JC Home Delivery Lead A

1 day ago


Nagpur, Maharashtra, India Reliance Jio Infocomm Limited Full time ₹ 8,00,000 - ₹ 24,00,000 per year
Job Description

Posted Date:
30 Oct 2025

Function/Business Area:
Sales and Distribution

Location:
Nagpur 2 - Hingna Wadi Road

Job Responsibilities:

  1. Responsible for Jio Home Delivery (JHD) in JC Operation
  2. Manage and supervise various outbound channels to ensure high service levels for JHD customers
  3. Recruit, train & deploy outbound direct sales agents in JC area as per the given target
  4. Monitor refresher training on JHD process and product knowledge to agents
  5. Drive Lead Acceptance & Lead Delivery on day to day basis
  6. Ensure JC Level Master Configurations on JHD platform - Agents, Stores, PIN Codes, Products
  7. JC territory planning to ensure 100 PERCENT manning coverage
  8. Supervise and manage General Trade & Own Store promoters (xDSS) for Home Delivery
  9. Propose improvements to ensure augmented customer experience
  10. Monitor and gather competition/industry plan, initiatives, policies and best practices

Education Requirement:
Graduate in any discipline / (MBA or equivalent preferred)

Experience Requirement:
Graduate: 4-8 Years / MBA: Min. 2-6 years

Skills & Competencies:

  1. Knowledge of managing, supervising direct sales teams of min 8-10 people
  2. Knowledge of product and market
  3. Knowledge of Direct Sales Practices
  4. Team Recruitment Skills
  5. Target orientation
  6. Customer focus

Location Map:
Nagpur 2 - Hingna Wadi Road

Please update your profile and upload your resume to apply.


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