Admission Counsellor

9 hours ago


Faridabad, Haryana, India Sarvodaya Hospital Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Role & responsibilities

  • Counsel patients and their families regarding hospital admission procedures, room categories, and treatment plans.
  • Provide detailed information on estimated costs, insurance coverage, and payment options.
  • Coordinate with doctors, nurses, and administrative teams to ensure a seamless admission experience.
  • Collect and verify patient documents (ID proof, insurance papers, medical reports, etc.).
  • Enter patient data accurately into the Hospital Information System (HIS).
  • Handle queries regarding billing, insurance claims, and pre-authorizations.
  • Guide patients to the appropriate departments or hospital wings.
  • Maintain confidentiality and uphold patient rights at all times.
  • Provide emotional support to patients and relatives during stressful situations.
  • Follow up on pre-admission formalities and assist in emergency or walk-in admissions.

Preferred candidate profile

  • Excellent communication and interpersonal skills.
  • Proficient in local language(s) and English.
  • Basic knowledge of hospital systems and medical terminology.
  • Strong organizational and multitasking abilities.
  • Familiarity with insurance processes and patient billing is an advantage


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