Customer Support Services Specialist

2 weeks ago

Hyderabad, Telangana, India TriNet Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. So if you're excited about this role but your experience doesn't align perfectly with every single qualification in the job description, nobody's perfect - and we encourage you to apply. You may just be the right candidate for this or other roles. General education, Vocational training and / Or on the job training. Typically, 2+years of Customer service Experience . Typically 2+ years of HR or related payroll and benefits experience. KSAs Proficiency Fluency in English - Advanced Knowledge of US Payroll, Benefits, or HR - Intermediate Ability to follow established procedures in a timely, accurate manner. Ability to maintain confidentiality of corporate data - Advanced Ability to communicate with employees at all levels of the organization. Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities. Ability to work US daytime hours (5 AM to 5 PM PST) - 50% Works to resolve customer issues and inquiries via phone, email, chat and service cases. - 10% Ensures proper triage, escalation and effective resolution of more complex inquiries to the appropriate subject matter expert - 10% Documents all customer interactions in the CRM system (Salesforce) - 10% Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing. Works with a sense of urgency to provide accurate information in a friendly, professional, and empathetic manner translating to a positive customer experience. Performs other duties as assigned Work in a clean, pleasant, and comfortable office work setting.

  • Customer Service Specialist

    4 days ago

    Hyderabad, Telangana, India Avalanche High-Tech Enterprise Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionAvalanche High-Tech Enterprise is a comprehensive online platform that integrates recruitment services, IT solutions, and product development to meet all business needs. The platform seamlessly connects employers with top talent using advanced tools and algorithms. Our IT services include system integration, cloud solutions, cybersecurity,...

  • Customer Support Specialist

    2 weeks ago

    Hyderabad, Telangana, India Cube Consultancy Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Location- HyderabadWorking Days- 5 working days (Wednesday and Thursday will be off)About the job:We are seeking a highly motivated and detail-oriented Customer Support Specialist to join our team .This role serves as the primary point of contact for both Supply Clients (Hotels) and Demand Clients (Travel Partners), providing exceptional support across...

  • Customer Support Specialist

    2 weeks ago

    Hyderabad, Telangana, India LTIMindtree Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Role: Customer Support SpecialistLocation: HyderabadExp - 1 to 3YearsNotice Period - Immediate to 15daysEducation - Only non-ITOur organization is actively seeking a dedicated and experienced Contractor with expertise in AppDynamics, New Relic, Dynatrace, and Digital Experience Monitoring. This role requires 1-3 years of relevant experience, preferably in a...

  • Specialist - International Voice Process

    21 hours ago

    Hyderabad, Telangana, India Customer Support Full time ₹ 3,60,000 per year

    Job Role & RequirementsPosition: International Voice ProcessWork Mode: Work from OfficeLocation: Hyderabad (Working location: DLF | Interview location: Hitech City)Vacancies: 200Candidate ProfileExperience: Minimum 1 year in international voice processEducation: Graduate (mandatory)Communication: Excellent C1 level EnglishCompensation & LogisticsBudget: Max...

  • Human Resources Specialist

    3 days ago

    Hyderabad, Telangana, India Bring My Customer Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    Company DescriptionBring My Customer helps founders and business owners scale their businesses with a dedicated Customer Acquisition Specialist for an affordable rate. The company provides a productized system for generating consistent, qualified client leads through authentic conversations on LinkedIn, Email, and Social platforms. Over 500 businesses have...

  • Customer Support Services Specialist

    3 days ago

    Hyderabad, Telangana, India TriNet Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as...

  • Customer Support Services Specialist

    5 days ago

    Hyderabad, Telangana, India TriNet Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job DescriptionTriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include...

  • Specialist, Customer Service

    3 days ago

    Hyderabad, Telangana, India Celanese Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job Overview 综述Specialist – Customer ServiceResponsibilities 职责Responsible for handling E2E order to cash (OTC) process for respective line of business and ensuring high level of customer satisfaction. The CS Representative interfaces with customers and multiple business and functional partners to deliver exceptional service to customers.Acts as...

  • Senior Customer Support Services Specialist

    4 days ago

    Hyderabad, Telangana, India TriNet Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job DescriptionTriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include...

  • Customer Service Sales Specialist

    3 days ago

    Hyderabad, Telangana, India Infiniti Building Solutions Pvt Ltd Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    Company DescriptionInfiniti Building Solutions Pvt Ltd specializes in system integration for enterprise clients, focusing on Fire Safety, Electronic Security Systems, Building Management Systems, Lighting Automation, and Audio Solutions. With a solutions-oriented approach and partnerships with top product brands, the company ensures clients receive optimal...