Tech Integration

1 week ago

Remote, India The Healing Wiz Full time ₹ 2,40,000 - ₹ 4,80,000 per year

Job Description: Tech Integration & Support Specialist

Company: The Healing Wiz

Position: Tech Integration & Support Specialist

Location: Remote

Employment Type: Full-time

About The Healing Wiz

At The Healing Wiz, we are dedicated to helping people transform their lives through holistic healing programs, workshops, and guidance. As our operations grow, we are looking for a Tech Integration & Support Specialist who can manage our technical backbone—ensuring seamless integrations, automations, and efficient workflows across platforms. This role is ideal for someone who is passionate about technology, problem-solving, and supporting a purpose-driven organization.

Role Overview

The Tech Integration & Support Specialist will be responsible for:

  • Managing integrations between CRM systems, WhatsApp APIs, and other platforms.
  • Creating automations using Pabbly Connect and other no-code tools.
  • Handling all technical troubleshooting and support needs.
  • Maintaining accurate data records, dashboards, and reports in Excel/Google Sheets.

Key Responsibilities

  • Tech Support & Integration
  • Manage and oversee integrations with CRM, WhatsApp API, and related platforms.
  • Troubleshoot and resolve technical issues promptly.
  • Ensure smooth functioning of business tools and software.
  • Automation & Workflow Management
  • Design, build, and optimize automations using Pabbly Connect (and similar platforms).
  • Identify opportunities to streamline repetitive tasks.
  • CRM & API Management
  • Configure, maintain, and optimize CRM tools.
  • Build and manage third-party API connections (WhatsApp, payment gateways, etc.).
  • Data & Reporting
  • Maintain detailed and accurate data in Excel/Google Sheets.
  • Create reports, dashboards, and insights for management.
  • Ensure error-free data management and reporting.
  • Team Collaboration
  • Support internal teams with tech-related requirements.
  • Provide guidance/training on tools and integrations when needed.

Required Qualifications

  • Education:
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
  • Candidates with certifications in CRM tools, API integrations, or no-code platforms will have an added advantage.
  • Experience:
  • Minimum 2–4 years of relevant experience in tech support, systems integration, or automation.
  • Hands-on experience with CRM systems (Zoho, HubSpot, Salesforce, or similar).
  • Proven expertise with WhatsApp Business API and API integrations.
  • Proficiency in Excel/Google Sheets (advanced formulas, pivot tables, macros preferred).
  • Experience with Pabbly Connect or similar automation platforms (Zapier, Integromat, Make, etc.).

Preferred Skills

  • Strong analytical and troubleshooting abilities.
  • Knowledge of cloud-based tools and SaaS integrations.
  • Ability to manage multiple projects and priorities.
  • Excellent communication skills to work with technical and non-technical teams.
  • Detail-oriented with strong organizational skills.

What We Offer

  • Opportunity to work in a mission-driven organization making a positive impact.
  • Exposure to diverse tech stacks and innovative tools.
  • Supportive and collaborative work environment.
  • Growth opportunities in automation, data management, and CRM technology.
  • Competitive salary and benefits.

Job Type: Full-time

Pay: ₹20,000.00 per month

Application Question(s):

  • Do you have a stable internet connection for remote work
  • What was your last CTC per month
  • What is your expected CTC?

Education:

  • Bachelor's (Preferred)

Experience:

  • Technical support: 2 years (Preferred)

Work Location: Remote

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