
Tele Caller
6 days ago
- Lead, manage, and motivate a team of telecallers to achieve daily, weekly, and monthly targets.
- Monitor call quality, ensure adherence to scripts, and maintain high conversion ratios.
- Train, guide, and provide regular feedback to team members for performance improvement.
- Track team performance through reports, MIS, and ensure timely achievement of sales appointments/leads.
- Handle escalated customer queries and ensure excellent customer experience.
- Coordinate with Sales & Operations teams to ensure smooth lead flow and closure.
- Maintain discipline, team spirit, and positive work culture within the telecalling department.
Job Type: Full-time
Pay: ₹11, ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
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