Office Manager
16 hours ago
Role & responsibilities
Office Operations & Administration
- • Oversee day-to-day office functioning and ensure workflow continuity.
- • Manage reception, housekeeping, pantry, office boys, and support staff.
- • Maintain office infrastructure, supplies, assets, and vendor coordination.
- • Monitor cleanliness, hygiene, and upkeep of the office premises.
- • Coordinate facility maintenance, IT support, and repair activities.
Staff Monitoring & Discipline
- • Ensure all employees report on time and start work promptly.
- • Monitor work discipline including workstation engagement and phone usage.
- • Enforce office rules, break timings, and professional conduct.
- • Maintain attendance records and report irregularities to HR / Management.
- • Address and escalate behavioral issues or performance gaps appropriately.
Grievance Handling
- • Serve as the first-level point of contact for employee operational grievances.
- • Resolve minor complaints related to office operations, behavior, seating, discipline, or facilities.
- • Document issues and maintain grievance records.
- • Escalate serious or sensitive HR-related grievances (harassment, salary, legal, performance matters) to HR / Management as per policy.
People & Coordination
- • Support department heads with administrative requirements.
- • Act as a communication link between management and employees.
- • Handle queries related to admin, attendance, infra support, and resources.
- • Assist with onboarding, seating arrangements, ID cards, and documentation.
Compliance & Documentation
- • Maintain admin records, registers, gate logs, visitor records, and inventory.
- • Ensure compliance with office policies and security procedures.
- • Prepare weekly discipline & attendance reports for management.
Preferred candidate profile
Required Skills & Qualifications
- • Graduate / Post Graduate (preferably in Administration / Management).
- • 3-7 years of proven experience in office administration or facility management.
- • Strong communication and interpersonal skills.
- • Ability to lead and discipline staff professionally.
- • Excellent organizational, coordination, and multitasking ability.
- • Proficient in MS Office (Excel, Word, Email).
- • Problem-solving attitude with attention to detail.
Preferred Attributes
- • Experience in corporate offices with multiple teams.
- • Strong sense of responsibility, ownership, and leadership.
- • Ability to work under pressure and deliver results.
- • Professional, well-groomed, proactive personality.
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