Customer Relationship Executive

4 days ago


Muvattupuzha, Kerala, India SAI SERVICE PVT LTD Full time

Department:SERVICE

Designation:EXECUTIVE CUSTOMER CARE

Job Description

1. Follow-up with customers as per scripts and scheduled time.

2. Coordinate with Service Advisors for technical queries of customers.

3. Maintaining the dissatisfied customers records and date of attending. Control of appointments ofdissatisfied customers.

4. Daily report of PSF (summary).

5. Calling customer for customer meets.

6. Customer complaints reports/record keeping.

Job Types: Full-time, Permanent

Pay: ₹14, ₹20,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person



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