Customer Relation Executive
4 hours ago
DentCare Dental Lab Pvt Ltd, India
Branch/Unit: DentCare Dental lab - Head Office
Location: Head Office- Muvattupuzha
Minimum Qualification
Graduation
Job description
- Make calls to customers and obtain required clarity for proceeding with manufacturing.
- Address in bound technical queries from both internal and external stakeholders.
- Liaise with manufacturing department for smooth workflow.
- Continuously upgrade technical knowledge and gain proficiency.
- Build sustainable relationships and trust with customer through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet call handling quotas.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
- Perform satisfactorily any duties assigned by the reporting authority and submit MIS at defined intervals
Preferred Skills & Experience
Experience Year
Good Communication skill in English
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