E-Commerce Executive

2 days ago


Najafgarh, Delhi, India YELL Full time ₹ 3,00,000 - ₹ 6,00,000 per year

We're looking for a proactive E-commerce Executive to manage end-to-end online order operations for 
Yell
, a premium fashion brand. The role includes product listing, order confirmation, shipping coordination, customer support, and post-order follow-up.

Key Responsibilities:

  • Upload & manage product listings (Shopify, marketplaces)
  • Process & confirm orders, coordinate with the dispatch team
  • Manage courier bookings, track shipments, and handle delays
  • Respond to customer queries (email/WhatsApp)
  • Follow up for reviews and handle returns/exchanges
  • Maintain order & inventory records in Excel/Google Sheets

Requirements:

  • 1–3 years of e-commerce experience (fashion/lifestyle preferred)
  • Familiarity with Shopify, Shiprocket, and basic Excel
  • Strong communication and coordination skills
  • Detail-oriented and well-organized


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