Front Office Executive

6 days ago

Bengaluru, Karnataka, India sri sringeri sharada peetham charitable trust Full time ₹ 1,70,000 - ₹ 3,00,000 per year

JOb Description:

  • Relations with visitors, patients, attenders etc
  • Greet people entering the building, answering any questions, providing directions
  • Serve as the face of the company, offering friendly service to those entering the building or calling in on the phone
  • Be helpful and courteous; treat them with dignity and respect
  • Respond professionally to visitors and callers
  • Adhere to company policies and procedures
  • Maintain the reception area, keeping it clean and free of clutter
  • Maintain continuously updated telephone/ address book of doctor, consultants, technicians, medical, administrator, GM-Admin, hospital committee members, security, maintenance etc.
  • Handle filing and data entry as requested
  • Take incoming calls and transfer to the concerned person/ department after duly informing him/ her/ department caller and purpose
  • Direct patients to correct department(s) and ensure to keep concerned doctors informed.
  • Contact concerned doctor and fix appointments for patients.
  • Arrange RMH ambulance for patients referred to external specialty hospitals; ensure to collect payment and issue receipt.
  • Ensure proper stocking, storage and speedy retrieval of records, documents, brochures, forms etc so as to efficiently meet visitors/ patient's requirements.
  • promptly hand over all cash collected to Head – Finance or the Cashier and obtain acknowledgements in the concerned register.
  • Be present in the Dept. at all times during duty hours; take breaks (ex: for meals) after ensuring that adequate receptionists are in position and with the permission of In charge front office and billing.

Skills : Communication skills, Problem solving skills, Leadership Skills, Basic computer skills, organizational skills

Qualification: Any Gradution

Job Type: Full-time

Pay: ₹17, ₹25,000.00 per month

Work Location: In person

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