Operations Manager

2 weeks ago

Navi Mumbai, Maharashtra, India Bianca The Luxury Clothspa Full time ₹ 4,50,000 - ₹ 9,00,000 per year

Job Title: Operations Manager

**Job Summary:**

We are seeking an experienced Operations Manager to oversee our Hub & Spoke network for premium dry cleaning and laundry services, including specialized leather cleaning. The successful candidate will be responsible for ensuring seamless coordination between the central hub and satellite outlets, maintaining high service quality, optimizing operational efficiency, and delivering an exceptional customer experience across retail locations.

**Key Responsibilities:**

  • Manage and oversee operations across the entire Hub & Spoke network, including multiple retail outlets and the central processing facility.

  • Ensure consistent delivery of premium dry cleaning, laundry, and leather cleaning services, meeting stringent quality standards.

  • Develop and implement standard operating procedures for all departments to maximize efficiency and service excellence.

  • Lead, train, and motivate staff at all levels, ensuring adherence to quality, safety, and operational policies.

  • Coordinate logistics between the hub and spokes for smooth pickup, delivery, and garment processing.

  • Monitor inventory, equipment maintenance, and cleanliness at all locations.

  • Conduct regular audits and quality checks to uphold high standards, especially for luxury and leather items.

  • Analyze operational data, customer feedback, and sales metrics to identify improvement areas and drive performance.

  • Control costs, manage budgets, and optimize resource utilization across the network.

  • Handle customer escalations and complaints, ensuring full customer satisfaction.

  • Collaborate with vendors, logistics providers, and support teams for smooth operations.

  • Implement and monitor safety standards and compliance procedures.

**Qualifications & Skills:**

  • Proven experience in managing multi-unit operations in premium dry cleaning, laundry, or similar service sector.

  • Strong leadership, organizational, and problem-solving abilities.

  • Excellent communication and team management skills.

  • Ability to analyze data, prepare reports, and drive operational improvements.

  • Familiarity with logistics, inventory management, and quality control processes.

  • Capability to manage a fast-paced environment with multiple locations.

  • Customer-focused attitude with attention to detail and quality.

**Work Environment:**

  • Field-based role requiring regular visits across multiple locations.

  • Flexibility to work extended hours during peak times or special projects.

  • Associate Vice President, Investment Operations

    2 weeks ago

    Mumbai, Maharashtra, India Ares Operations Full time ₹ 80,00,000 - ₹ 1,50,00,000 per year

    Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming,...

  • Manager - Operations

    6 days ago

    Navi Mumbai, Maharashtra, India Sciative Solutions Full time

    Key Responsibilities: Team Leadership and Development: Lead, mentor, and manage a diverse operations team to achieve performance goals. Foster a collaborative and high-performing work culture. Conduct regular performance reviews and provide constructive feedback. Client Interaction and Relationship Management Serve as the primary point of contact for...

  • Operations Manager

    1 week ago

    Navi Mumbai, Maharashtra, India KINGS OCEAN MARINE SERVICES PVT LTD Full time

    We're Hiring – Operations Manager (Shipping / Marine Industry)Kings Ocean Marine Services, aGlobal Ship Inspection Consultancybased inNavi Mumbai, India, has been providing trusted marine and technical services worldwidesince 2005.We are seeking an experienced and dynamicOperations Managerto join our team and lead our global marine...

  • Operations Manager

    2 weeks ago

    Navi Mumbai, Maharashtra, India Edgistify Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Lead end-to-end warehouse operations, ensuring smooth inward, outward, inventory control, audits, and client coordination. Drive process improvements, MIS reporting, team management, and operational excellence across multiple client accounts. Required Candidate profileExperienced in warehouse operations, inventory control, client management, and team...

  • Operations Manager

    2 weeks ago

    Navi Mumbai, Maharashtra, India WP Translation and Testing Services Pvt Ltd Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Location: Ghansoli, Navi MumbaiCompany: WP Translation and Testing Services Private LimitedExperience Level: 6–10 yearsEmployment Type: Full-timeAbout the Role:We're seeking an experienced Operations Manager – IT (Software Testing Focus) to oversee end-to-end IT operations, with a strong emphasis on software testing and delivery efficiency. The ideal...

  • Operations Manager

    1 week ago

    Navi Mumbai, Maharashtra, India Hiring Squad Full time

    Dear Candidates,We are hiring for an Operations Manager role with our esteemed client in the Travel Industry, located in Vashi, Navi Mumbai.Position Details:Role: Operations Manager (Travel Process)Location: Vashi, Navi MumbaiExperience: Must have experience in Travel Operations handling a team of 100+ membersBackground: Mandatory BPO Industry in Travel...

  • Associate Vice President, Investment Operations

    6 days ago

    Mumbai, Maharashtra, India Ares Operations Full time

    Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming,...

  • Operations Manager

    2 weeks ago

    Navi Mumbai, Maharashtra, India PES Hr Services Full time ₹ 8,33,333 - ₹ 25,00,000 per year

    Operations Manager role for Telecom Domain. Only diversity candidates to be considered.Candidates should be from BPO/BPM BackgroundTelecom background experience is Preferred Total Experience - 10+yrs Relevant Experience - 1+ yrs (Manager on paper) Required Candidate profileShifts - US (24x7) Handling AM's & TL's International Voice Exp having Outbound...

  • Logistics Operations Manager

    6 days ago

    Navi Mumbai, Maharashtra, India Ashapura Agrocomm Pvt Ltd Full time

    Location: Navi MumbaiDepartment: OperationsExperience: 10+ YearsWho We Are:Established in 2013, Ashapura Agrocomm Pvt. Ltd. has grown to become India's largest processor of California almonds. While dry fruits remain our core strength, we are actively expanding our footprint across global markets through our consumer brand Bazana, and transforming the...

  • Manager - HR Operations

    1 week ago

    Navi Mumbai, Maharashtra, India Narayan Bhargava Group Full time ₹ 4,50,000 - ₹ 9,00,000 per year

    Company DescriptionNarayan Bhargava Group (NBG) is a leading B2B enterprise in India, dedicated to supporting mid and large-sized enterprises with end-to-end business lifecycle management solutions. With a strong focus on innovation and operational excellence, NBG offers diverse services including HR outsourcing, compliance management, background...