Application Managed Services Support Engineer- L2
2 weeks ago
Role Summary: 
 Responsible for deployment, maintenance, and support of enterprise core applications. Familiar with APIs and Microservices. Monitoring the systems performance and proactively act on the alerts.
Responsibilities:
- Monitoring & Health check for servers/services, and take proper action incase figured out an issue to ensure high availability and reliability of system
 - Support incident resolution and production troubleshooting.
 - Develop bug fixes for critical system bugs.
 - Manage deployment/Releases for new feature.
 - Aware of design workflows and data flows across applications.
 - Build operational scripts to handle business cases not handled by system, or for workarounds until fixes/feature is provided
 - Other activates like DR management, reporting/statistics, ..
 
Technical skills:
- Java/springboot good knowledge
 - SQL oracle/server good level of knowledge
 - Openshift knowledge
 - Scripting language knowledge (like python, Go, ..)
 - IBM product stack knowledge
 
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