
Application Managed Services Support Engineer- L2
2 weeks ago
Role Summary:
Responsible for deployment, maintenance, and support of enterprise core applications. Familiar with APIs and Microservices. Monitoring the systems performance and proactively act on the alerts.
Responsibilities:
- Monitoring & Health check for servers/services, and take proper action incase figured out an issue to ensure high availability and reliability of system
- Support incident resolution and production troubleshooting.
- Develop bug fixes for critical system bugs.
- Manage deployment/Releases for new feature.
- Aware of design workflows and data flows across applications.
- Build operational scripts to handle business cases not handled by system, or for workarounds until fixes/feature is provided
- Other activates like DR management, reporting/statistics, ..
Technical skills:
- Java/springboot good knowledge
- SQL oracle/server good level of knowledge
- Openshift knowledge
- Scripting language knowledge (like python, Go, ..)
- IBM product stack knowledge
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