Senior Customer Service Specialist

2 weeks ago

Gurgaon, Haryana, India Trueblue Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Hi Dear,

We are hiring for Senior Customer Service Specialist role for Gurgaon Sector 48 Location.

  • 5 days Work from office
  • Night shift- (7 PM to 4 AM and 10 PM to 7 AM )
  • 2 way cab facility available in hiring zone
  • Year of experience required- 5 to 8 Year

If interested please share your resume to or

Below are roles and responsibilities:

  1. Ensure timely and accurate service delivery as per client standards

  2. Ensure consistent productivity & and accuracy performance as per team requirements

  3. Prompt response to queries from Internal or External stakeholders

  4. Taking ownership of reporting work in the process

  5. Review and suggest updates for Standard Operating Procedures

  6. Escalate non-compliance issues of process/procedures as per protocol Identify, share, support, and implement operational improvements

  7. Ensure compliance to all the reports

  8. Inbound Calling/ International Voice Process (B2B or B2C)

  9. Maintain all documentation/tracking in the applications up to date for the processes

  10. Must adhere to Login schedule and Organizational Policies.

  11. Must be ready to Work from Office on all 5 days

  12. Responsible for call Audits, efficient in onshore connects/Communications

  13. Develops training material and documentation for global support in the ongoing environment 14. Maintain and share the various trackers such as Escalation Tracker, Client Updates Tracker, Audit Tracker etc. 1

If interested please share your resume to or

  • Customer Service Specialist

    2 weeks ago

    Gurgaon, Haryana, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000

    Customer Service SpecialistWe are seeking a skilled and compassionate Customer Service Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service via chat.

  • Customer Service

    2 weeks ago

    Gurgaon, Haryana, India RBS Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    Join us as a Customer Service & Operations AnalystIn this customer centric role, you'll deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesThis is an opportunity to be recognised as a...

  • Customer Service Specialist

    2 weeks ago

    Gurgaon, Haryana, India VINFAST Full time

    Job DescriptionOverview:We are looking for a Customer Care Specialist to join our team supporting the Indian market, responsible for providing world-class customer service and support to our clients in the automotive industry. The ideal candidate must have prior experience in automotive customer care (car or motorcycle) and be passionate about delivering...

  • Customer Service Specialist

    2 weeks ago

    Gurgaon, Haryana, India easySLR Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionEasySLR simplifies systematic literature reviews with advanced Large Language Model (LLM) research, deep domain expertise, and a focus on superior user experience. Our platform is designed to streamline the review process for researchers, ensuring efficiency and accuracy. EasySLR is dedicated to providing innovative solutions that improve...

  • Customer Service Specialist

    2 weeks ago

    Gurgaon, Haryana, India beBeeCustomer Full time ₹ 27,000

    The role of a Customer Service Specialist involves building strong relationships with customers and resolving issues proactively.Key Responsibilities:To effectively engage in phone conversations with customers to understand their needs and concerns.To provide accurate and knowledgeable answers to customer inquiries about products, pricing, and...

  • Customer Service Specialist

    2 weeks ago

    Gurgaon, Haryana, India VINFAST Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Overview:We are looking for aCustomer Care Specialistto join our team supporting theIndian market, responsible for providing world-class customer service and support to our clients in the automotive industry. The ideal candidate must have prior experience inautomotive customer care (car or motorcycle)and be passionate about delivering high-quality service....

  • Customer Service Specialist

    22 hours ago

    Gurgaon, Haryana, India Cuemath Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    About Cuemath:At Cuemath, we're building a cutting-edge learning platform that redefines how students approach math & other subjects. By combining personalized instruction, innovative technology, and a curriculum rooted in real-world problem-solving, we aim to make learning deeply engaging and effective. Our mission is to empower children with skills that go...

  • Senior Taxation Specialist

    2 weeks ago

    Gurgaon, Haryana, India beBeeSenior Full time ₹ 12,00,000 - ₹ 15,00,000

    Job Title: Senior Taxation SpecialistOur company is seeking a highly skilled and experienced Senior Taxation Specialist to join our team. As a Senior Taxation Specialist, you will play a key role in supporting the review of excise tax returns for various countries across the EMEA region.The ideal candidate will have a strong understanding of US and NON-US...

  • Customer Service Specialist

    1 day ago

    Gurgaon, Haryana, India Keysight Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description We are seeking a Billing & Receipt Accounting Specialist to join our dynamic finance team. This individual will play a key role in ensuring accurate invoice processing, revenue recognition, and receipt accounting in compliance with ACS606 and SAB101. The ideal candidate will work cross-functionally to resolve billing issues, support...

  • International Customer Service Advocate

    2 weeks ago

    Gurgaon, Haryana, India beBeeCustomerSupport Full time ₹ 20,00,000 - ₹ 30,00,000

    Job Opportunity: International Customer Support Specialist">Job DescriptionWe are seeking a highly skilled and experienced International Customer Support Specialist to join our team. As a key member of our customer support function, you will be responsible for providing exceptional customer service to our international clients via email, phone, live chat,...