Team Leader
18 hours ago
Job Title: Team Leader – Telecalling
Location: Delhi (Work from Office)
Company: Anytime Invest Services Pvt. Ltd.
Salary: ₹30,000 – ₹45,000 per month + Lucrative Incentives
Job Type: Full-Time
Experience: 2–4 years
Education: Graduate (Bachelor's degree preferred)
About the Company
Anytime Invest Services Pvt. Ltd. is a rapidly growing organization in the financial services sector, offering reliable and customized investment solutions to a wide client base.
We are seeking a motivated and experienced Team Leader – Telecalling to manage our telecalling team, drive performance, and contribute to overall business growth.
Key Responsibilities
- Lead, mentor, and motivate a team of telecallers to achieve daily, weekly, and monthly sales/lead generation targets.
- Monitor team performance and ensure high-quality calls, productivity, and conversion rates.
- Handle escalated client queries and ensure timely, professional resolutions.
- Set clear performance goals and conduct regular coaching sessions for team members.
- Maintain and update performance reports (daily/weekly/monthly) for management review.
- Collaborate with internal departments to ensure smooth operations and client satisfaction.
- Identify process gaps and suggest actionable improvements to increase efficiency.
- Ensure compliance with company policies, data protection, and quality standards.
Candidate Requirements
- Education: Minimum Graduate (Bachelor's degree preferred).
- Experience: 2–4 years in telecalling, telesales, or customer service, with at least some team-handling exposure.
- Skills & Competencies:
- Excellent communication and persuasive skills in Hindi (basic English proficiency required).
- Strong leadership and team management abilities.
- Good knowledge of MS Excel, Google Sheets, and CRM tools.
- Proven ability to achieve and exceed team targets.
- Positive attitude, multitasking ability, and resilience under pressure.
Perks and Benefits
- Fixed Salary: ₹30,000 – ₹45,000 per month (based on experience).
- Attractive performance-based incentives.
- Leadership development and skill enhancement programs.
- Supportive, fast-paced, and growth-oriented work culture.
- Clear career progression opportunities within the company.
- Prime office location in Delhi.
Why Join Us
Join a dynamic and growing organization where your leadership and performance will directly drive success.
At Anytime Invest Services Pvt. Ltd., we value initiative, teamwork, and dedication — giving you the opportunity to build a rewarding and long-term career in the financial services industry.
Job Type: Full-time
Pay: ₹30, ₹45,000.00 per month
Benefits:
- Leave encashment
Work Location: In person
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