Quality Analyst BPO

Quality Analyst – BPO/BPM (Chat, Email & Voice Process)Experience - 1-2 YearsLocation - GurugramSalary per month onlyShift Timings - Rotational shift (6 days working)Key Responsibilities: Monitor & evaluate customer interactions for quality and compliance. Provide feedback & coaching to improve agent performance. Conduct audits, calibrations, and root...

Quality analystInternational BPORotational Shifts5 days working

We are hiring for Quality Analyst - US Healthcare. Minimum 1 year of Experience on the same role required.Candidate must have worked as a quality analyst in international bpo in us healthcare process.contact Neeraj Rohit

We are looking for a highly skilled and experienced Quality Analyst to join our team in Bengaluru. The ideal candidate will have 2 to 7 years of experience in quality analysis, preferably in an international setting.**Roles and Responsibility****Conduct thorough quality checks on customer interactions to ensure high standards.Analyze data and trends to...

Job Title: Call Quality AnalystCompany: PolicybazaarLocation: GurgaonExperience Required: 2 to 4 YearsLanguages Known: English and any South Indian language (Tamil, Telugu, Kannada, or Malayalam)About the Role:We are looking for an experienced and detail-oriented Call Quality Analyst to join our team at Policybazaar. The ideal candidate will be responsible...

Job Description: Quality Analyst – Sales (Admissions Department)Location: Gurgaon, 6 days working, onsiteDepartment: Sales – AdmissionsReports To: Chief Revenue Officer (CRO), Cyboard SchoolAbout Cyboard SchoolCyboard School is a pioneering online school revolutionizing education with innovation,accessibility, and personalized learning. With students...

Job descriptionHiring for QA on Immediate basis BPO Experience is mandatoryJob Location- Sector 18, Gurgaon (Haryana)6 days working9 hours shiftNo cab facilityBPO Experience is mandatory..Role & responsibilitiesAuditing of calls and complete analysis of service requests.Preparation of daily dashboards & Analysis of reports/data.Sharing daily reports &...

**Role: Data Quality AnalystLocation: RemoteExperience: 3+ yearsFunction: Data Analytics/ Audit/ QualityIndustry: BPO / Shared ServicesAbout The Role**We're seeking a meticulous Data Quality Analyst to help drive excellence across AI/ML data pipelines within a fast-paced shared services environment. In this role, you'll be responsible for ensuring data...

Job Title: Call Quality AuditorLocation: Gurgaon (On-site)Company: Saarathee CRM Pvt LtdEmployment Type: Full-TimeRole Summary:We're seeking a detail-oriented and analytical Call Quality Auditor to evaluate voice calls and Customer Service Reports (CSRs) across our Sales and Service processes. The ideal candidate will have experience in quality assurance...

We are looking for Quality Analyst (QA) to interactions for our E-Commerce process.Responsible for monitor calls, chats, and emails to assess agent performanceStrong understanding RCA (Root Cause Analysis), BPO,Sales Drop Your resume on