Customer Service Executive –

3 days ago


NSEZ Noida DelhiNCR, India LL Tech Solutions Private Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Description:

Join our team as a Customer Service Executive for the International process You'll handle chat (70%) and voice (30%) interactions, ensuring quick and effective resolution of customer queries.

Key Responsibilities:

  • Handle customer inquiries via chat and voice channels.
  • Maintain strong communication and problem-solving skills.
  • Achieve target AHT while ensuring customer satisfaction.
  • Stay calm and professional under pressure.
  • Collaborate with team members to enhance service quality.

Requirements:

  • Education: Graduates preferred (Undergraduates with min. 6 months BPO/chat experience can apply).
  • Excellent written and verbal communication skills.
  • Willing to work in graveyard shifts.
  • Immediate joiners preferred.

Working Conditions:

  • 5 days working, 2 rotational week-offs
  • Shift: Night / Graveyard
  • No cab facility

Interview Timing: 2:00 PM – 3:00 PM

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