Hiring For Financial Advisor/Banking process/ UK voice process

4 days ago

Bengaluru, Karnataka, India Rivera Manpower Services Full time ₹ 4,00,000 - ₹ 5,50,000 per year

WARM GREETINGS FROM RIVERA MANPOWER SERVICES

Hiring for International Voice process.

For more details contact below given number

NOTE-

* THE BELOW REQUIREMENT IS FOR THE CANDIDATES WHO ARE CURRENTLY IN BANGALORE.

* CANDIDATE SHOULD BE EXCELLENT IN COMMUNICATION.

For further details contact:

Vijay

( whatsapp or share your CVs if the number is busy)

Openings available :

Process name : International voice process / Blended

Qualification : Graduates / Under Graduate

Salary : Min 4 LPA + Max 5.5 Lpa incentives

Shift timings : Rotational shift / US Rotational / UK Rotational

Location : BANGALORE

Experience needed :Under Candidates should have minimum 6 months of experience into international voice process/ International Sales /Client Servicing , candidates should be flexible to work with rotational shift , Candidates should be fluent in communication

Roles and Responsibilities:-

Customer Focus

  • Take ownership of each customer while empathizing and prioritizing customer needs
  • Resolve conflicts and manage customer expectations
  • Determine customer needs and provide appropriate solutions through relationship building

Communication Skills

  • Effective verbal and written communication with both external and internal customers
  • Document customer account activities thoroughly and concisely
  • Engage in interactive dialogue with customers through active listening

Problem Solving Skills

  • Approach problems logically and with good judgment to ensure the appropriate customer outcome
  • Make appropriate decisions on behalf of the customer quickly and effectively
  • Effectively prioritize work to ensure efficiency
  • Conduct research as needed

Analytical Skills

  • Critical thinker and ability to exercise independent judgment
  • Accuracy and attention to detail
  • Required to abide by all applicable regulatory and department practices and procedures

Computer Skills

  • Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools
  • Fluency in Windows Operating Systems and Microsoft Office tools

Regards,

Vijay Gowda

Rivera Manpower Services

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