HR Operations Specialist

Build your future with Sovos.

If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.

At Sovos, we're dedicated to more than just solving compliance challenges - we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.

Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we

Don't worry if you don't check all the boxes - apply anyway We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.

The Work You'll Do:

As an HR Operations Specialist at Sovos, you will support the Manager, HR Operations in administering various HR operations tasks for your assigned region. This role collaborates with the Recruiting and Learning & Development functions to support systems used for onboarding and training employees. Working from India, you will collaborate with global team members across multiple time zones to ensure seamless HR operations throughout the organization.

More specifically, you will:

• Assist with administering payroll processing, ensuring accuracy and efficiency in processing
• Work with local HR team members to address employee questions surrounding Payroll and Benefit programs
• Support the design and development of employee communication materials related to service operations including payroll, benefits, and compensation programs
• Provide support for all compliance-related reporting including various payroll, benefits, and other government required reporting
• Partner with HR team members to champion positive employee relations through effective communication, policies, and practices
• Support the establishment and integration of compensation, payroll, and benefits platforms during mergers and acquisitions
• Leverage AI-powered HR tools and analytics to enhance efficiency, streamline processes, and provide data-driven insights for strategic HR decision-making
• Manage, create, and administer various documents in DocuSign relating to employment offers and internal updates and acknowledgments
• Support the HR Leadership in administering, creating, and implementing Performance Management System
• Ensure the accuracy of data within ADP WorkforceNow as the global HRIS
• Collaborate with regional HR team members to process leaves of absence administration
• Navigate working across multiple time zones to provide effective support to global team members

What We Need From You

• 1-3 years of professional Human Resources experience, with specific exposure to Indian payroll and compliance regulations.
• Proficient English communication skills, both verbal and written
• Comfortable working in a hybrid model, with 2-3 days per week on-site at our Mumbai office.
• Experience in HR administration including policy interpretation, employee record/file keeping, and regulatory compliance with global knowledge preferred
• Ability to think strategically toward business outcomes while effectively managing day-to-day details and deadlines
• Experience with HRIS systems, running and analyzing reports for employee reporting with superior accuracy in report details
• Strong interpersonal and written communication skills with ability to create clear employee communications and present programs to large groups of employees
• Experience or interest in working with AI-enabled HR technologies and a willingness to adapt to emerging tools that transform traditional HR processes
• Ability to manage multiple priorities (at times conflicting), remain focused under pressure, and work extended hours as required when collaborating across global time zones

Our Hiring Process

At Sovos, we believe in a structured and transparent hiring journey that ensures the best match for both you and our team. Here's what you can expect after submitting your application:

• Pre-employment Assessment – An online assessment to help us understand your skills and approach to problem-solving.

• Video HR Interview – An automated interview where you'll share more about your background and experiences.

• Live Department Interviews – Online interviews with the hiring manager and relevant team members. These sessions focus on your experience, role-specific topics, and how you would contribute to our operations.

• Final Meet & Greet – For finalists, there may be an additional meeting with senior leaders and local contacts to discuss fit and answer any final questions.

We emphasize our unbiased and automated evaluation process, ensuring fairness and clarity at every step.

What Does Sovos Offer You?

The tools to enhance your life - because we want you to enjoy your life outside of work and inside

• Flexible Time-Off
• Bi-Weekly Meeting Free Days
• Mentoring Programs
• Globally recognized Training and Development programs
• Virtual English Club through Rosetta Stone, and more

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.

More than 100,000 customers in 100+ countries - including half the Fortune 500 - trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit and follow us on LinkedIn and Twitter.