House Manager

Role Overview

We are looking for a highly organized, proactive, and dependable House Manager to oversee daily operations across our three family homes and our shared family farmhouse. This role is the central point of coordination for a 20-member joint family, ensuring smooth functioning, timely problem-solving, and efficient communication between all households, vendors, and staff.

The ideal candidate is someone who treats every home like a well-run micro-hotel: attentive, structured, and always two steps ahead. Someone who doesn't get flustered when the water pump stops working, a maid takes unplanned leave, or ten people call at once.

Key Responsibilities1. Household Operations Management

• Oversee the daily functioning of all three residences (cleanliness, utilities, staff attendance, supplies).
• Ensure all appliances and essential systems (ACs, water pumps, geysers, RO filters, CCTV, Wi-Fi, lifts) are in working condition.
• Maintain checklists for housekeeping, cleanliness standards, pantry stock, and daily upkeep.

2. Maintenance & Repair Coordination

• First responder for issues related to electricity, plumbing, carpentry, pest control, appliances, water supply, etc.
• Maintain a roster of reliable technicians and service providers.
• Schedule and oversee preventive maintenance for each home and the farmhouse.
• Ensure timely AMC renewals (appliances, water systems, generators, CCTV, elevators).

3. Staff Management

• Coordinate with all house helps, drivers, cooks, cleaning staff across the three homes.
• Monitor attendance, discipline, and performance.
• Manage replacements when staff take leave.
• Train domestic staff when required (cleaning standards, grooming, communication).

4. Communication & Coordination

• Act as the central point of communication between all family members and homes.
• Share important updates (maintenance works, staff availability, deliveries, schedules).
• Handle inter-house coordination for shared tasks, festivals, events, and guest visits.

5. Vendor & Service Provider Management

• Source, negotiate, and coordinate with electricians, plumbers, AC technicians, gardeners, pest control, carpenters, and other vendors.
• Manage service timelines and quality of work.
• Maintain and update a directory of all vendors with contact numbers and service history.

6. Farmhouse Management

• Oversee the complete upkeep of the family farmhouse — cleaning, gardening, security, maintenance of equipment, pool (if any), water systems, power backup, etc.
• Coordinate pre-visit preparation and post-visit reset whenever the family uses the property.
• Handle all repair work and periodic checks at the farmhouse (water leakage, pest control, boundary security, generator health, etc.).

7. Inventory & Supplies

• Track and manage household supplies across homes — groceries, cleaning supplies, RO filters, gas cylinders, laundry consumables, etc.
• Implement smart systems for stock levels to avoid last-minute shortages.
• Manage purchases or coordinate with delivery partners.

8. Budgeting & Expense Tracking

• Maintain monthly expense sheets for household operations and farmhouse upkeep.
• Track petty cash, maintenance bills, and vendor payments.
• Prepare cost estimates for repair works or upgrades.

9. Event & Guest Management

• Support preparation and coordination for family functions, festivals, and celebrations.
• Oversee logistics for guest arrivals — rooms, cleanliness, transport arrangements, refreshments.

10. Safety & Compliance

• Ensure fire safety equipment, CCTV, and entry protocols across homes are functioning.
• Keep a log of security issues, if any.
• Coordinate with guards and security staff (if applicable).

Skills & Qualities Required

• Highly organized with excellent follow-through.
• Strong communication and people-management skills.
• Calm under pressure; solution-oriented.
• Ability to handle confidential and sensitive family matters with maturity.
• Basic understanding of electrical, plumbing, and home-related systems (not as a technician, but enough to diagnose and coordinate).
• Tech-savvy: WhatsApp groups, reminders, Excel/Google Sheets, photos/videos for updates.
• Fluent in Hindi and Gujarati; basic English preferred.

Experience

• 3–7 years of experience in residential management, hotel operations, facility management, or handling HNI households.
• Experience managing domestic staff, vendors, or household logistics is a big plus.

Working Hours & Expectations

• Full-time with flexibility based on family requirements.
• Should be available on-call for urgent issues.
• Occasional travel to the farmhouse as required.

Job Types: Full-time, Permanent

Pay: ₹20, ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Internet reimbursement
• Paid time off

Work Location: In person