VP - GTPM Hub SME

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HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of VP - GTPM Hub SME

Business: GCOO

Principal responsibilities

The VP - GTPM Hub SME to;

• The role will represent the HUB and be the contact point with 2nd Line of Defence (2LoD). The role will involve frequent liaison with a large range of stakeholders including: Second Line of Defence (2LoD), Group Operations Executives and Regional Forums, Businesses BRCM, RMM, Procurement stakeholders TPRO, TPEMs, Risk Domains and Risk Stewards, Internal Audit and External Auditors / Local regulators liaison / engagement
• Provide guidance and subject matter expertise on the TPM policy, process and systems. Provide risk-domain specific expertise and guidance (including but not limited to: Financial Crime, Regulatory Compliance, Business Continuity, Information & Cyber Security, Physical Security, Accounting, Reputational Risk etc.) Deal with matters escalated by the Hub in relation to the Inherent Risk Questionnaires (IRQ), Residual Risk Questionnaires (RRQ) and control tasks
• Provide deep knowledge of complex control tasks such as Business Continuity Plans, Exit Strategies, Sox Report Evaluations – providing support to Quality Control Team, Case Advisors and TPEMs as required. Provide independent assurance over the Hub function (reviewing sample engagements or specific tasks). Engage directly with the second line Risk Stewards on escalated matters. Develop a close working relationship with second line risk stewards to ensure kept up-to-date with risk policy, understand local requirements that may differ to global policy, feedback of key themes and suggestions for improvement etc.
• Management and completion of agreed changes to frameworks operated across the HUBs. Develop subject-specific supporting documentation for Hub (e.g category or risk-domain level guidance documents). Working with the leadership team to identifying development needs and provide ongoing training to Hub. Lead and deliver training programme to upskill and develop colleagues across the Hub
• Provide opportunities to continuously improve and optimize the capabilities of the Hub by extensively reviewing and improving existing processes, in collaboration with other Third Party Management Hub SME Embedding and overseeing the TPM procedures and assuring adherence to policies and processes within the Hub team
• Performing periodic process adherence reviews to ensure processes are being performed to a satisfactory and consistent quality and within agreed timescales
• Identifying areas for thematic review and managing this review as agreed with second line, through to the articulation of findings with agreed remedial actions
• Proactively coordinates findings and resolutions of HSBC internal control audits. Review of analysis, MI and reporting produced by the Global Hub MI team. Drawing out key themes, trends or risks that could both positively or negatively affect the achievement of HSBC's organisational objectives. Work closely with TPM model to align the practices and governance structures to share / absorb / train best practices
• In some locations the role will operate as a stand-alone role supporting the Hub, in others the role holder will need to work collaboratively with other SME's.Works collaboratively and communicates persuasively, emphasizing teamwork, diversity, and knowledge-sharing both within HSBC and with external business partners
• Ability to develop rapport and influence senior stakeholders outside of the Hub, bring together divergent ideas together to create new and innovative solutions. Proven track record in role modelling the Group values and behaviours, authentically engaging with your team, colleagues and customers to deliver superior Customer Service through them

Qualifications

• Experience within a third party management role preferably within financial services. Prior experience in setting, managing and assuring standards and control frameworks
• Prior Third Party Risk Management related operational risk experience with a financial institution or at a regulatory agency or major consulting firm. A good understanding and experience of the Global Businesses and Global Functions within a Bank.
• Prior experience and professional qualification of working across 1 or more Risk Domains (providing support and guidance to business functions); Resilience Risk (Buildings, Business Continuity, Information & Cyber, Physical Security, Transaction Processing, Exit Management)
• Financial Crime and Fraud Risk (Anti-Bribery & Corruption), Anti Money Laundering, Sanctions, Internal Fraud) Regulatory Compliance Risk, Prior experience of supporting Global teams operating in multiple languages. The required written and verbal languages for each location are;
• Academic qualification: Bachelor's degree or demonstration of relevant industry experience
• The HUB will support global businesses and functions, the ability to converse fluently in more than 1 language is desirable.
• We want everyone to be able to fulfil their potential, which is why we provide a range of flexible working arrangements and family friendly policies.

You'll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role."

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