Senior Certification Specialist

Overview:

• Blue Yonder stands at the forefront of AI-powered supply chain solutions, recognized globally for our innovative software products.
• Our commitment to excellence has earned us a spot among Glassdoor's "Best Places to Work."
• We are seeking a dynamic and experienced Certification Specialist to develop and manage a comprehensive certification program. This role will be pivotal in establishing and maintaining a certification framework that validates the skills and knowledge of our clients in using Blue Yonder software effectively, with a critical focus on ensuring that all exams are legally defensible and aligned with industry standards.

What will you do:

• Program Development:
  • Design and develop a certification program that aligns with industry standards and Blue Yonder software capabilities, including defining clear objectives and certification levels.
  • Collaborate with subject matter experts to create legally defensible certification exams and assessments that accurately measure proficiency.
  • Develop a comprehensive curriculum and study materials to support candidate preparation, ensuring the program meets the needs of diverse learners and industries.
• Program Management:
  • Oversee the administration of the certification program, including scheduling, registration, delivery, and maintaining certification records.
  • Implement a certification maintenance process, including requirements for recertification and continuing education.
  • Monitor and evaluate the effectiveness of the certification program, making data-driven improvements as necessary.
• Stakeholder Engagement:
  • Work closely with internal teams, including Product Development, Professional Services, and Marketing, to ensure alignment and integration of the certification program.
  • Engage with external stakeholders, including clients and industry partners, to promote the certification program and gather feedback.
• Quality Assurance:
  • Implement quality assurance processes to ensure the integrity, credibility, and legal defensibility of the certification program.
  • Stay updated on industry trends, best practices in certification and training, and legal standards related to certification exams.
• Reporting and Analytics:
  • Develop and maintain metrics to track the success and impact of the certification program.
  • Provide regular reports to management on program performance, areas for improvement, and feedback from participants.

What are we looking for:

• Bachelor's degree (or equivalent) in Education, Business, Information Technology, or a related field.
• 5+ years of experience in developing and managing certification programs, preferably in the software or technology sector.
• Excellent project management and organizational skills.
• Strong analytical and problem-solving abilities.
• Exceptional communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Strong understanding of Supply Chain Management; knowledge of Blue Yonder software and its applications is a plus.
• Certification in instructional design or a related field.
• Experience with learning management systems (LMS) and online assessment tools.
• Familiarity with adult learning principles and instructional design methodologies.
• Knowledge of legal standards and practices related to certification exams.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.