Assistant General Manager
4 days ago
- The House of MG
- Admin
- Full time
Reports To : Managing Director
The General Manager is responsible for overseeing all aspects of hotel operations to ensure exceptional guest experiences, efficient management of resources, and profitability and to focus on building and maintaining strong relationships with guests to enhance their satisfaction and loyalty.
Key Responsibilities:- 1. Operational Management:
- Oversee day-to-day operations of the hotel, including front desk, housekeeping, maintenance, food and beverage, and other departments.
- Develop and implement operational policies and procedures to ensure smooth functioning and adherence to quality standards.
Monitor key performance indicators (KPIs) such as occupancy rates, average daily rate (ADR), revenue per available room (RevPAR), and guest satisfaction scores, and take corrective actions as necessary.
2. Customer Relationship Management:
- Utilize CRM principles and strategies to enhance guest experiences and foster loyalty.
- Train and mentor staff in customer service best practices, emphasizing personalized interactions and anticipating guest needs.
- Implement guest feedback mechanisms and analyze data to identify areas for improvement and implement solutions.
Cultivate relationships with repeat guests, VIPs, and corporate clients to enhance loyalty and drive revenue.
3. Financial Management:
- Develop annual budgets and forecasts in collaboration with the finance department.
- Monitor financial performance against budget and take proactive measures to control costs and optimize revenue.
- Negotiate contracts with vendors and suppliers to ensure cost-effective procurement of goods and services.
Review and approve expenditures, invoices, and payroll to ensure accuracy and compliance with budgetary constraints.
4. Staff Management and Development:
- Recruit, train, and supervise department heads and other key personnel.
- Foster a positive work environment that promotes teamwork, professionalism, and employee growth.
- Conduct regular performance evaluations and provide constructive feedback and coaching to staff.
Address employee concerns and grievances in a timely and fair manner.
5. Quality Assurance and Compliance:
- Ensure compliance with all relevant laws, regulations, and industry standards, including health and safety regulations.
- Conduct regular inspections of the property to ensure cleanliness, maintenance, and adherence to brand standards.
- Implement quality assurance programs and initiatives to continuously improve service delivery and guest satisfaction.
- Bachelor's degree in hospitality management, business administration, or a related field; Master's degree preferred.
- Proven experience in hotel management, with a background in customer relationship management or guest services.
- Strong leadership skills with the ability to inspire and motivate a diverse team.
- Excellent communication and interpersonal skills, with a focus on building rapport and relationships with guests and staff.
- Solid understanding of hotel operations, financial management, and industry trends.
- Proficiency in hotel management software and Microsoft Office
- F&B Background. with 12 years of experience in leadership position.
-
Assistant General Manager – Sales
19 minutes ago
Ahmedabad, Gujarat, India The Clarks Hotels & Resorts Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionThe Clarks Hotels & Resorts offers delightful experiences across diverse destinations in India and abroad. The group operates in 2 countries under 12 distinct brands with a portfolio of over 133 hotels. As part of The Clarks Hotels & Resorts, you will be part of a group dedicated to providing luxury and comfort to its guests.Role...
-
Assistant General Manager
27 minutes ago
Ahmedabad, Gujarat, India SIAM CEMENT BIGBLOC CONSTRUCTION TECH. PVT LTD. Full time ₹ 8,40,000 - ₹ 12,00,000 per yearJOB SUMMARYAssistant General Manager (sales & Marketing) primary responsibility is to lead and manage the team to achieve the company's goals. A sales head is responsible for developing and implementing strategies that align with a company's goals and objectives. This includes identifying potential new markets and opportunities, analysing trends and data and...
-
Virtual Assistant Lead Generation
7 days ago
Ahmedabad, Gujarat, India Quickzip AI Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRole Overview: You will be working as a full-time Virtual Assistant with a focus on Lead Generation & Outreach. This hybrid role is based in Ahmedabad, offering the flexibility of partially working from home. Your main responsibilities will include identifying potential leads through market research, communicating with prospects, providing customer service,...
-
Assistant General Manager Production
4 days ago
Ahmedabad, Gujarat, India Thoughtbridge Hr Solutions Full time ₹ 20,00,000 - ₹ 25,00,000 per yearThe AGM Production forwill be responsible for overseeing the entire production process, ensuring smooth operations, timely production, quality assurance, and workforce management.Will report to General Manager -Operations. Required Candidate profile15+ years of experience in manufacturing industry.
-
Assistant General Manager
29 minutes ago
Ahmedabad, Gujarat, India DP World Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob DescriptionPreventive Maintenance PlanningDevelop and implement preventive and predictive maintenance schedules for critical equipment to minimize unplanned downtime and increase system reliability.Data Analysis and Performance MonitoringMonitor and analyze equipment performance data, utilizing tools such as vibration analysis, thermography, and other...
-
Assistant Manager
4 days ago
Ahmedabad, Gujarat, India Adani Power Full time ₹ 8,00,000 - ₹ 25,00,000 per yearAssistant Manager - Remote monitoring and diagnostic centerAhmedabad4+ Years ExperienceLong Term & Medium Term:Monitor and manage power generation commitments and declarations as per Power Purchase Agreements (PPA) and regulatory requirements.Coordinate with State Load Dispatch Centers (SLDC), Regional Load Dispatch Centers (RLDC), and Government bodies to...
-
Assistant General Manager Sales Marketing
7 days ago
Ahmedabad, Gujarat, India Fox Energy Full time ₹ 15,00,000 - ₹ 25,00,000 per yearAs a part of Fox Energy, a rapidly growing provider of sustainable solar captive plants, your role will involve identifying and pursuing opportunities in solar projects for industrial & commercial clients. You will be responsible for generating leads through networking, market research, and industry connections. Additionally, you will develop customized...
-
Ahmedabad, Gujarat, India Tasanaya Hospitality Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout The House of MG The House of MG is Ahmedabads oldest and finest heritage hotel a living home that celebrates the citys history, design, and hospitality. We take pride in being India-modern yet rooted in tradition, embracing sustainability, craft, and cultural continuity in everything we do. We are looking for a seasoned yet personable professional to...
-
Assistant General Manager Internal Audit
1 week ago
Ahmedabad, Gujarat, India Intas Full time ₹ 20,00,000 - ₹ 25,00,000 per yearJob Description: Assistant General Manager Internal AuditWe Are:Intas is a leading, vertically integrated global pharmaceutical formulation development, manufacturing, and marketing company. Intas has set up a network of subsidiaries, under the umbrella name of Accord Healthcare to operate in global markets. Over the years, Intas has grown both organically...
-
General Manager
2 days ago
Ahmedabad, Gujarat, India Adishwaram Corporation Full time ₹ 18,00,000 - ₹ 24,00,000 per yearRole Objective:The General Manager (Projects) will be responsible for leading electrical planning, and executing all project activities from initiation to completion. This includes overseeing project design, budgeting, scheduling, resource allocation, execution, and timely delivery while ensuring quality, safety, and compliance with organizational and...