Collections Team Leader

1 week ago

Bengaluru, Karnataka, India youngsters group Full time ₹ 1,80,000 - ₹ 3,00,000 per year

Roles & Responsibilities

  • Lead and manage a team of collection agents.
  • Set and monitor performance targets for the team.
  • Provide training, support, and guidance to team members.
  • Ensure compliance with company policies and regulatory requirements.
  • Handle escalated customer issues and resolve them in a timely manner.
  • Analyze collection data to identify areas for improvement.
  • Develop and implement strategies to improve collection efficiency.
  • Prepare and present regular reports on team performance.
  • The candidate must know how to allocate the cases & should know MIS reporting.

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Ability to commute/relocate:

  • Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • What is present take home salary?
  • Where do you live in Bangalore?

Language:

  • Kannada & Hindi (Required)
  • Tamil & Telugu (Preferred)

Work Location: In person

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