Associate - Relationship Management
5 days ago
ConnectFor is looking to hire an Associate to manage relationships with NGOs/Volunteers and to oversee the day-to-day operations of the organization.ConnectFor ) is based out of Mumbai. We are a lean team of like-minded people who want to instill the spirit of volunteerism in society and create meaning and value for our stakeholders. In the 6 years that we have been operational in this space, we have a network of volunteers and over 500 NGO partners on our platform. We are operational in all metro cities of India.
Roles and responsibilities:
The Associate will be responsible for all of the following functions:
Managing the day-to-day operations which include -
- Relationship management to maintain long term association with NGOs and volunteers
- On boarding NGOs as per ConnectFor's internal due diligence.
- Coordinate with NGOs and get volunteering opportunities and projects.
- Fulfilling volunteer requirements from non-profits and matching volunteers to the right opportunities
- Maintaining and building strategic collaborations with volunteer groups, colleges, clubs, etc for volunteering engagements.
- Ideating and executing different volunteer projects with different groups.
- Research and outreach to universities, rotaracts, and other volunteer groups.
- Assist in planning and conducting volunteering events (on ground and virtual)
- Assisting the operations team with other ad-hoc requirements
Skills Required-
- 1 year of prior experience in relationship management, client/customer support /tele calling
- Well versed with Excel & Google sheet
- Data analysis skills
- Applicants must be self-motivated, and able to take initiative while working independently
- Proficient in English
- Process oriented and fast learner
- Passionate about the social sector
- Keen to work with a young team of like minded individuals.
Skills Preferred:
- Exceptional customer service, active listening, and verbal and written communication skills
- Strong time management and decision making skills.
- Adaptability and accountability.
- Knowledge of the current scenarios in the development sector
- Fluency in multiple languages
- Fresh graduates students with fluency in English can also apply to this role
Work Hours - The Associate will be expected to work 40 hours a week, Monday – Friday from 9.30 am pm and any other day during events.
Associates will receive 30 days of paid leave annually.
Please note - Laptop in a working condition and great internet connectivity is required for this role.
Job Types: Full-time, Permanent, Fresher
Pay: ₹20, ₹25,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Work from home
Ability to commute/relocate:
- Opera House, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Experience:
- total work: 1 year (Required)
- Relationship management: 1 year (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
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