L2 TAC Support Engineer(Looking for Early Joiners)

1 day ago

Noida, Uttar Pradesh, India Incedo Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role Description

  • 4-6 Years of experience in providing L2 TAC support via phone, email, and case portal, ensuring timely resolution within defined SLAs and proper escalation of critical issues.
  • Provide support for firewall devices, including setup, upgrades, policy configuration, and troubleshooting.
  • Assist with configuration of NAT, VPNs (IPSec/SSL), firewall rules, routing, and proxy policies.
  • Analyse traffic logs, system health alerts, and security events using diagnostic tools.
  • Guide users on best practices for perimeter defence, intrusion prevention, and remote access.
  • Work with customers to resolve device performance, failover, and HA setup issues.
  • Contribute internal knowledge base articles and suggest improvements to existing documentation.
  • Collaborate with L3 engineering, QA, and product teams for unresolved issues and product-level bugs.
  • Participate in on-call rotations and support coverage for high-priority or after-hours incidents as needed.

Technical Skills

  • Strong understanding of network protocols: TCP/IP, UDP, DNS, DHCP, VLANs etc
  • Strong understanding of routing protocols: OSPF, BGP, EIGRP etc
  • Hands-on experience with WatchGuard Firebox, or comparable UTM/NGFWs (Fortinet, SonicWall, Palo Alto, Checkpoint etc).
  • IPSuite (TCP/IP), VPN, Routing & Switching (OSPF, BGP, VLAN, VTP, STP, EtherChannel, High Availability, IPSLA), ACL, NAT, DNS, DHCP, Packet Analysis (Wireshark & tcpdump), MFA, IPSec, SSL, Log analysis.
  • Exposure to Syslog, SNMP, and basic scripting for automation/log parsing.
  • Proficiency with CRM tools like Salesforce or Zendesk.

Nice-to-have skills

  • WatchGuard Certified System Professional (WCSP – Firebox) or any firewall certifications.
  • CompTIA Network+ / Security+
  • Cisco CCNA Security Qualifications

  • Mechanical Design Engineer

    3 weeks ago

    Noida, Uttar Pradesh, India TAC AUTOMATION PRIVATE LIMITED Full time

    About TAC AUTOMATION PVT LTD Established in 2010, TAC Automation Pvt.Ltd. is eminent industrial automation & robotics engineering solution provider company, which involves in offering wide range of Automation, Mechatronics, SPM's Robotics, Machine Vision, Electrical & Electronics products & solutions to our Prestigious customers.We have an experienced...

  • Mechanical Design Engineer

    3 weeks ago

    Noida, Uttar Pradesh, India TAC AUTOMATION PRIVATE LIMITED Full time

    About TAC AUTOMATION PVT LTD Established in 2010, TAC Automation Pvt. Ltd. is eminent industrial automation & robotics engineering solution provider company, which involves in offering wide range of Automation, Mechatronics,SPM's Robotics, Machine Vision, Electrical & Electronics products & solutions to our Prestigious customers. We have an experienced...

  • L2 Support Engineer

    1 day ago

    Noida, Uttar Pradesh, India Netforchoice Solutions Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    Position /Designation : L2 Support EngineerKey deliverables / ResponsibilitiesHands on Experience on LINUX platform & Virtualization (ESXI, KVM, Proxmox)Resource planning & workload distributionTraining & upskilling roadmap for teamBuilding SOPs and playbooksKey CompetenciesAdvanced System AdministrationUser & Security ManagementStorage & Backup,...

  • L2 Network Engineer

    7 days ago

    Noida, Uttar Pradesh, India Infinity Labs Full time US$ 90,000 - US$ 1,20,000 per year

    Job Summary:We are looking for a skilled L2 Network Engineer to manage escalated network issues, ensure infrastructure stability, and support deployment and configuration of network devices. The ideal candidate should have strong troubleshooting skills, hands-on experience with routers, switches, and firewalls, and the ability to support complex network...

  • L2 Support

    5 days ago

    Noida, Uttar Pradesh, India Iris Software Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Posted On: 5 Sept 2025Location: Noida, UP, IndiaCompany: Iris SoftwareWhy Join Iris?Are you ready to do the best work of your career at one of India's Top 25 Best Workplaces in IT industry? Do you want to grow in an award-winning culture that truly values your talent and ambitions?Join Iris Software — one of the fastest-growing IT services companies —...

  • L2 Support- AWS

    1 day ago

    Noida, Uttar Pradesh, India Pentair Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position Title: Support Engineer/Senior Support Engineer L2Reports to (Title): Manager – Managed ServicesLocation: NoidaPosition Summary:Pentair is currently seeking Managed Services L2 Support Engineer/Senior Engineer for IoT projects in the Smart Products & IoT Strategic Innovation Centre in India team. This role is responsible for supporting managed...

  • Plc Programmer, Automation Engineer

    3 weeks ago

    Noida, Uttar Pradesh, India TAC AUTOMATION PRIVATE LIMITED Full time

    About TAC AUTOMATION PVT LTD Established in 2010, TAC Automation Pvt.Ltd.is eminent industrial automation & robotics engineering solution provider company, which involves in offering wide range of Automation, Mechatronics, SPM's Robotics, Machine Vision, Electrical & Electronics products & solutions to our Prestigious customers.We have an experienced and...

  • PLC Programmer, Automation Engineer

    3 weeks ago

    Noida, Uttar Pradesh, India TAC AUTOMATION PRIVATE LIMITED Full time

    About TAC AUTOMATION PVT LTD Established in 2010, TAC Automation Pvt. Ltd. is eminent industrial automation & robotics engineering solution provider company, which involves in offering wide range of Automation, Mechatronics,SPM's Robotics, Machine Vision, Electrical & Electronics products & solutions to our Prestigious customers. We have an experienced...

  • PLC Programmer, Automation Engineer

    3 weeks ago

    Noida, Uttar Pradesh, India TAC AUTOMATION PRIVATE LIMITED Full time

    About TAC AUTOMATION PVT LTDEstablished in 2010, TAC Automation Pvt. Ltd. is eminent industrial automation & robotics engineering solution provider company, which involves in offering wide range of Automation, Mechatronics,SPM's Robotics, Machine Vision, Electrical & Electronics products & solutions to our Prestigious customers.We have an experienced and...

  • waf - l2 /l3

    4 weeks ago

    Noida, Uttar Pradesh, India Airtel Digital Full time

    Overall experience in network security with at least 3 years in managing WAF solutions Proficiency with management WAF Experience in working with Windows, Linux, Unix environments Hands-on experience in commissioning and Implementation of WAF solutions and integrating with various management and authentication authorization tools (email, AD, IAM, SIEM)...