
Mortgage process
1 week ago
Role & responsibilities
Consultant : is responsible for meeting individual key performance metrics related to business processes assigned while adhering to quality standards under the guidance/supervision of identified mentor/lead. The employee is accountable for following process standard operating procedures. Also needs to identify various process related scenarios, perform proactive analysis around it and propose a solution or process improvement.
Competencies:
Ability to understand the basic nature of the domain and relating that to the entire value chain of mortgage and title insurance solutions, TimeShare property, Claims Servicing & Claims Prevention etc.
Should have basic knowledge of MS office (Word, Excel & Power-point) and good typing skills( Minimum typing speed 18 to 25 Wpm with 95% Accuracy rate ) Should have basic knowledge of US Mortgage and Title Insurance Concepts
Ability to Retrieve relevant information using appropriate Online Business-related Websites
Ability to use these tools to perform required search and collate information. Ability to Process Simple, Medium and High complexity tasks o Follow the set guidelines/framework while structuring all work products o Maintain compliance to the Quality metrics o Ability to display the culture of FTR (First Time Right) While processing orders o Ability to quickly unlearn / learn various tools, processes and controls to deliver effectively
Technical Skills: Educational Qualification and Experience: Minimum of 15 years of formal education Diploma/Graduate (Commerce/Art/Business Administration)
Perks and benefits:
1 way cab facility
Night shift allowances
Variable pay
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