Front Desk Associate

1 day ago

Kolkata, West Bengal, India Welcare Medical Centre Full time

Company Description

Founded in 2014,
Welcare Medical Centre
is a
NABL-accredited diagnostic and clinical establishment
based in Kolkata, committed to redefining healthcare through precision, trust, and compassion. Located at the prime Rashbehari Avenue Crossing, Welcare has built a reputation for delivering
accurate, affordable, and patient-centric diagnostic services
to individuals across and beyond the city.

Driven by a mission to bridge cutting-edge medical technology with empathetic care, Welcare continually upgrades its infrastructure and expertise to provide world-class diagnostic and pathological solutions. Our team of dedicated professionals upholds the highest standards of
ethics, reliability, and innovation
, ensuring every patient receives the best possible care.

At Welcare, we believe in more than diagnostics — we believe in
serving, innovating, and caring with CARE
.

Role Description

This is a full-time on-site role for a Front Desk Associate located in Kolkata. The Front Desk Associate will be responsible for managing
reception area tasks
,
responding to phone calls
with professionalism,
assisting visitors
,
scheduling appointments
, and providing excellent
customer service
. The role requires collaboration with internal teams to ensure smooth daily operations.

Qualifications

  • Proficiency in Phone Etiquette and Receptionist Duties
  • Basic to intermediate Computer Literacy, including familiarity with office software
  • Strong Customer Service skills to efficiently assist and engage with clients and visitors
  • Excellent Communication abilities, both written and verbal
  • Organizational and time management skills are advantageous
  • Minimum 1 year of experience in a similar role

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