Front Desk Associate
18 hours ago
Company Description
Founded in 2014,
Welcare Medical Centre
is a
NABL-accredited diagnostic and clinical establishment
based in Kolkata, committed to redefining healthcare through precision, trust, and compassion. Located at the prime Rashbehari Avenue Crossing, Welcare has built a reputation for delivering
accurate, affordable, and patient-centric diagnostic services
to individuals across and beyond the city.
Driven by a mission to bridge cutting-edge medical technology with empathetic care, Welcare continually upgrades its infrastructure and expertise to provide world-class diagnostic and pathological solutions. Our team of dedicated professionals upholds the highest standards of
ethics, reliability, and innovation
, ensuring every patient receives the best possible care.
At Welcare, we believe in more than diagnostics — we believe in
serving, innovating, and caring with CARE
.
Role Description
This is a full-time on-site role for a Front Desk Associate located in Kolkata. The Front Desk Associate will be responsible for managing
reception area tasks
,
responding to phone calls
with professionalism,
assisting visitors
,
scheduling appointments
, and providing excellent
customer service
. The role requires collaboration with internal teams to ensure smooth daily operations.
Qualifications
- Proficiency in Phone Etiquette and Receptionist Duties
- Basic to intermediate Computer Literacy, including familiarity with office software
- Strong Customer Service skills to efficiently assist and engage with clients and visitors
- Excellent Communication abilities, both written and verbal
- Organizational and time management skills are advantageous
- Minimum 1 year of experience in a similar role
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