Operational Manager

3 days ago


Port Blair, Andaman and Nicobar, India Aquyas Hotels & Resorts Full time ₹ 40,00,000 - ₹ 60,00,000 per year

Key responsibilities

  • Strategic leadership: Acts as the primary business leader for the resort, developing and implementing strategies for operations, guest satisfaction, and financial growth.
  • Staff management: Recruits, trains, and develops staff, ensuring they adhere to company standards and providing a high level of customer service.
  • Departmental coordination: Ensures seamless operation across all departments, including the front desk, housekeeping, food and beverage, and maintenance.
  • Guest experience: Implements strategies to enhance guest experience, monitors guest feedback, and resolves complaints.
  • Financial oversight: Manages budgets, monitors expenses, and works to increase revenue and market share.
  • Operational oversight: Manages inventory, supervises maintenance, and ensures the resort is clean, safe, and well-maintained.
  • Community relations: Builds strong relationships with local businesses and officials.

Essential skills and qualifications

  • Strong leadership and communication skills.
  • Expertise in hospitality and resort operations.
  • Knowledge of budgeting, financial reporting, and revenue management.
  • Ability to manage a team and motivate staff.
  • A passion for providing excellent customer service.
  • Flexibility to work evenings, weekends, and holidays.

Job Type: Permanent

Pay: ₹40, ₹50,000.00 per month

Benefits:

  • Food provided
  • Paid time off

Work Location: In person



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