Hiring for Customer Support Executive profile for Chandigarh location

2 days ago

Chandigarh, Chandigarh, India TandA HR Solutions Full time ₹ 4,00,000 - ₹ 6,00,000 per year
Job Description

Posted on: October 7, 2025

Designation: Customer Service Executive (Australian Shift)
Location: Chandigarh
Experience: 1 year
Salary: Hike on CTC
Gender: Any
Qualification: Graduation
Skills: Excellent communication skills in English, both verbal and written.
Target Industry: Any

Key Responsibilities:
  • Respond to customer inquiries via phone and email in a timely and professional manner.
  • Resolve customer issues and complaints efficiently and effectively.
  • Provide accurate information about products and services.
  • Maintain a high level of customer satisfaction by ensuring all interactions are handled with care and attention.
  • Document customer interactions and update records in the CRM system.
  • Collaborate with other departments to resolve complex issues.
  • Follow company policies and procedures to ensure compliance and consistency.
  • Participate in training sessions to stay updated on product knowledge and customer service best practices.
Qualifications:
  • High school diploma or equivalent; a bachelors degree is preferred.
  • Proven experience in a customer service role, preferably in an international environment.
  • Excellent communication skills in English, both verbal and written.
  • Strong problem-solving skills and the ability to think on your feet.
  • Ability to work independently and as part of a team.
  • Proficiency in using CRM software and other customer service tools.
  • Flexibility to work during Australian business hours.
Benefits:
  • Competitive salary and performance-based incentives.
  • Opportunities for career growth and development.
  • Friendly and supportive work environment.

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Location: Chandigarh

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