Urgent hiring for Customer Service Advisor for Chandigarh location
1 day ago
Posted on: October 9, 2025
Designation: Customer Service Advisor
Location: Chandigarh
Experience: Min 3 Years
Salary: Up to 30k PM
Gender: Any
Qualification: Graduation
Skills: Handle inbound and outbound calls to assist customers with queries and service requests.
Target Industry: Any
- Handle inbound and outbound calls to assist customers with queries and service requests.
- Respond to WhatsApp, chat, and email inquiries in a timely and professional manner.
- Provide appointment scheduling and booking support to customers.
- Ensure excellent customer satisfaction by resolving issues effectively.
- Escalate unresolved issues to the appropriate department when necessary.
- Update and maintain customer records in the database.
- Manage emails and follow-ups with customers and internal teams.
- Provide guidance using Google Maps or other relevant tools to assist customers.
- Assist in general office coordination and documentation tasks as required.
- Minimum 1 year of experience in customer service, call centre, or a related role.
- Excellent spoken and written English communication skills.
- Strong problem-solving and conflict-resolution skills.
- Proficiency in using CRM software, Google Sheets, and email management tools.
- Ability to work in a fast-paced office environment and handle multiple tasks.
- Strong attention to detail and customer-oriented approach.
- Experience working with international customers (UK/US clients preferred).
- Familiarity with WhatsApp Business, online booking systems, or ticketing tools.
- Background in medical services, hospitality, or customer service roles.
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Locations: Chandigarh
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