ServiceNow Architect

2 weeks ago

Bengaluru, Karnataka, India Black Box Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Job Description
JOB DESCRIPTION

  • Extensive IT experience working within a large enterprise on implementation projects.
  • Proficient in configuring ServiceNow modules, including ITSM, CSM, FSM, ITBM, HR, and SecOps.
  • Strong technical expertise in ServiceNow modules and integration with third-party applications.
  • Skilled in using Business Rules, Script Includes, UI Actions, Scheduled Jobs, Flow Designer, ServiceNow API, and Integration Hub.
  • Participate in requirement-gathering sessions, providing input to developers and working as an individual contributor.
  • Customize ServiceNow using UI Pages, UI Macros, CSS, HTML, and Jelly.
  • Develop system documentation, including process flows and design documents.
  • Oversee upgrade cycles and implement new release features to support business users.
  • Drive continuous improvement in implementation methodology and service offerings based on user feedback.
  • Mentor junior team members as needed.
  • Work to extend ServiceNow capabilities across geographies and departments.
  • Excellent verbal and written English communication skills.
  • CAD and Implementation certifications are preferred.

Responsibilities

  • ServiceNow Implementation
  • ServiceNow Configuration
  • ServiceNow Support
  • Integration

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