ServiceNow Architect
2 weeks ago
Job Description
JOB DESCRIPTION
- Extensive IT experience working within a large enterprise on implementation projects.
 - Proficient in configuring ServiceNow modules, including ITSM, CSM, FSM, ITBM, HR, and SecOps.
 - Strong technical expertise in ServiceNow modules and integration with third-party applications.
 - Skilled in using Business Rules, Script Includes, UI Actions, Scheduled Jobs, Flow Designer, ServiceNow API, and Integration Hub.
 - Participate in requirement-gathering sessions, providing input to developers and working as an individual contributor.
 - Customize ServiceNow using UI Pages, UI Macros, CSS, HTML, and Jelly.
 - Develop system documentation, including process flows and design documents.
 - Oversee upgrade cycles and implement new release features to support business users.
 - Drive continuous improvement in implementation methodology and service offerings based on user feedback.
 - Mentor junior team members as needed.
 - Work to extend ServiceNow capabilities across geographies and departments.
 - Excellent verbal and written English communication skills.
 - CAD and Implementation certifications are preferred.
 
Responsibilities
- ServiceNow Implementation
 - ServiceNow Configuration
 - ServiceNow Support
 - Integration
 
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