ServiceNow Architect
1 day ago
Job Title:
ServiceNow Architect
Location:
Bengalore
Experience:
8+ Years
Notice Period:
Immediate Joiners Preferred
Job Summary:
We are seeking a highly skilled and experienced
ServiceNow Architect.
The ideal candidate will be responsible for designing, implementing, and managing ServiceNow solutions that align with business goals and IT strategies. You will play a key role in delivering enterprise-grade ServiceNow implementations and ensuring optimal use of the platform.
Key Responsibilities:
- Lead end-to-end architecture and design of ServiceNow solutions including ITSM, ITOM, HRSD, IRM/GRC, and CSM modules.
- Collaborate with business stakeholders and technical teams to gather requirements and translate them into ServiceNow architectural designs.
- Develop and maintain architectural standards, guidelines, and best practices.
- Ensure platform scalability, performance, and compliance with industry and security standards.
- Provide technical leadership and mentoring to development teams.
- Conduct architecture reviews and code reviews to ensure solution quality.
- Integrate ServiceNow with external systems and tools, especially relevant to banking and insurance ecosystems.
- Stay updated with ServiceNow's latest features and releases, recommending improvements where applicable.
- Prepare documentation, solution design specs, and impact assessments.
Required Skills & Qualifications:
- 8+ years
of experience in ServiceNow platform implementation, architecture, and development. - Proven experience as a ServiceNow Architect..
- Expertise in multiple ServiceNow modules: ITSM, ITOM, GRC/IRM, CSM, HRSD, etc.
- Strong knowledge of ServiceNow scripting (JavaScript, Glide API), Flow Designer, IntegrationHub, and REST/SOAP integrations.
- Hands-on experience with ServiceNow integrations with core banking systems, insurance policy management systems, or other domain-specific applications.
- ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in at least one module.
- Excellent problem-solving, communication, and stakeholder management skills.
Preferred Qualifications:
- Experience with ServiceNow App Engine Studio and custom app development.
- Exposure to ServiceNow's AI and Virtual Agent capabilities.
- Understanding of ITIL frameworks and agile delivery methodologies.
- Familiarity with regulatory and compliance needs in the banking and insurance sectors.
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