Software Delivery Manager
3 days ago
Software Delivery Manager
Position Overview:
We are seeking an experienced Software Delivery Manager with a proven track record of managing global client relationships and maintaining an active network of international contacts. This role requires a unique blend of technical delivery expertise and strong client engagement capabilities.
Key Responsibilities
Lead end-to-end software delivery for global enterprise clients, ensuring on-time, within-budget project execution
Serve as the primary point of contact for international clients, managing expectations and building long-term strategic relationships
Leverage existing global client network to identify new business opportunities and drive account expansion
Coordinate cross-functional teams across multiple time zones and geographies
Manage project scope, timelines, resources, and budgets for complex software implementations
Facilitate effective communication between technical teams and C-level client stakeholders
Drive continuous improvement in delivery processes and client satisfaction metrics
Required Qualifications
8+ years in software delivery management with extensive global client-facing experience
Active network of contacts with international clients (North America, Europe, APAC preferred)
Proven ability to maintain and nurture long-term client relationships across borders
Strong understanding of software development methodologies (Agile, Scrum, Waterfall)
Excellent cross-cultural communication and negotiation skills
Experience managing distributed teams and offshore/nearshore delivery models
PMP, CSM, or equivalent certification preferred
Key Success Factors
Demonstrated ability to leverage client relationships for business growth
Track record of high client retention and satisfaction scores
References from global clients spanning multiple regions
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