customer support executive-international process

2 days ago

Kolkata Mint Kolkata West Bengal, India 10x Growth Accelerator Full time ₹ 2,40,000 - ₹ 3,60,000 per year

International Process

Job Title: Customer Support Executive – International Voice

Process vorizon - voice

Location: Kolkata

Shifts: Evening/Night (Rotational)

Working Days: 5 days/week

Cab: Provided (Pickup & Drop)

Role Overview:

We are hiring experienced candidates for international voice. You'll handle customer queries, provide resolutions, and ensure a high-quality support experience.

Requirements:

Education: Graduation (any stream) AGE- 35 MAXIMUM

Experience: Minimum 1 year in BPO/Customer Support (International Voice Process)

Communication: Excellent spoken and written English

Salary:-

CTC - 4.2 LPA

Max 25-30 k approx deepening on coms and last experience

Compensation:

Performance Bonus: Up to ₹2,000/month

Travel Allowance: ₹1,400/month

Cab Facility: Available for night shifts

Interview Process:

HR Screening (Voice, Grammar, Accent)

AMCAT (Min. Score:62/69)

Functional Round (Mock Call/Chat)

Final Operations Round

Job Type: Full-time

On paper, experience is mandatory

Job Types: Full-time, Permanent

Pay: ₹25, ₹30,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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