Operations Manager- Last Mile

7 days ago


Mumbai, Maharashtra, India Photawn Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  • Store Expansion & Setup
  • Identify and onboard new stores in high-demand locations.
  • Work with business development & operations teams to finalize store layouts, inventory flow, and staffing.
  • Last-Mile Operations Management
  • Oversee day-to-day last-mile operations, ensuring timely order fulfillment and high SLA adherence.
  • Develop and implement route optimization strategies to maximize efficiency and minimize delivery costs.
  • Monitor fleet utilization (EVs/3PL) and ensure uptime targets are met.

Preferred candidate profile

  • Bachelors degree in Supply Chain, Operations, Business Management, or a related field.
  • 4–8 years of experience in last-mile delivery, logistics, or hyperlocal operations (Q-commerce, E-commerce, or FMCG preferred).
  • Strong understanding of franchisee stores / dark store / hub-and-spoke delivery models.
  • Experience with route optimization, WMS/OMS platforms, and delivery tracking tools.

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