Salesforce Developer

Description :

Role : Salesforce Developer

Notice Period : Immediate

Experience : 6 years

Location : Remote position

The Salesforce Developer is responsible for hands-on development, configuration, and integration of Salesforce solutions across Health Cloud, Service Cloud, Experience Cloud, and related enterprise platforms. This role builds and customizes Salesforce components, develops APIs, integrates third-party systems, and collaborates with architects, analysts, and business stakeholders to deliver secure, scalable solutions. Leveraging Agentforce and Data Cloud, the Salesforce Developer plays a critical role in modernizing contact center capabilities, integrating with AWS services, and enabling EHR interoperability to enhance patient and provider experiences.

Key Responsibilities :

Salesforce Development & Configuration :

Design, develop, and maintain custom Apex classes, triggers, Lightning Web Components (LWCs), and Flows.

- Build Experience Cloud portals and customize solutions for patient, provider, and partner experiences.

- Develop Agentforce-powered automations and Data Cloud integrations for unified data access and intelligent workflows.

- Configure Salesforce Health Cloud, Service Cloud, and Experience Cloud to meet evolving business requirements.

- Support contact center modernization by integrating Salesforce with AWS Connect and Service Cloud Voice.

Integrations & Data Management :

- Develop and maintain API-driven integrations between Salesforce, AWS services (S3, Redshift, Lambda, SQL DBs), and other enterprise systems.

- Implement secure EHR interoperability using FHIR APIs, HL7 messaging, and healthcare data exchange patterns.

- Collaborate with data teams to leverage Salesforce Data Cloud for real-time analytics and unified patient data.

Testing, Deployment & Governance :

- Participate in unit, integration, and user acceptance testing to ensure high-quality deliverables.

- Work with DevOps teams to manage CI/CD pipelines, source control, and deployment

processes.

- Maintain compliance with enterprise coding standards, HIPAA regulations, and platform governance policies.

Collaboration & Stakeholder Engagement :

- Partner with solution architects, business analysts, and UX designers to refine technical requirements and translate them into Salesforce solutions.

- Work closely with clinical, operational, and IT teams to ensure solutions meet patient and provider experience goals.

- Provide technical input during design workshops, sprint planning, and release reviews.

AI & Emerging Technologies :

- Contribute to the implementation of generative and agentic AI solutions using Salesforce Agentforce and AWS-native services.

- Explore opportunities to optimize workflows, case resolution, and personalization through AI-driven automation.

Required Experience, Skills, and Education :

US Citizen or Green Card holder :

- Bachelors degree in Computer Science, Engineering, or related field (additional experience may substitute for degree)

years of Salesforce development experience, preferably in healthcare or enterprise environments

- Proven expertise in Salesforce Health Cloud, Service Cloud, and Experience Cloud

Hands-on development and configuration experience with :

- Apex classes/triggers

- Lightning Web Components (LWCs)

- Flow and automation tools

- Agentforce

- Data Cloud integrations

- Experience building Experience Cloud portals for patients, providers, or partner ecosystems

- Proficiency in designing API-based integrations with AWS services and external systems

- Exposure to implementing generative and agentic AI capabilities in Salesforce solutions

- Salesforce certifications required (e.g., Platform Developer I/II, Experience Cloud Consultant, Health Cloud Specialist)

- Experience with SF DevOps tools like Flosum, Copado or SFDX/Jenkins

- Knowledge of EHR integration patterns (FHIR, HL7, Epic, Cerner) and secure healthcare data exchange