Customer Service ll Kolkata, Night Shift

1 day ago

Kolkata, West Bengal, India Diverse Lynx Full time ₹ 1,50,000 - ₹ 2,50,000 per year

Minimum (6 Months) or Fresher experience navigating multiple/concurrent digital chat interactions.

  • Prior digital/call centre experience preferred.
  • Familiarity with Microsoft Office applications.
  • Must possess excellent written and oral communication, listening, and comprehension skills.
  • Typing Speed 30 WPM with 94% accuracy
  • Must possess effective time management and organizational skills.
  • Stellar customer service skills and the ability to de-escalate customer frustration.
  • Superior problem-solving skills and the ability to work independently and objectively.
  • Dedication to the customer experience with the ability to build and maintain strong relationships.
  • Team oriented and self-motivated. Role & responsibilities

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