Business Excellence
1 week ago
Business Excellence (Data Center & Cloud...
LNT/BE-C-C/1533560
IU72-Data Center BusinessAMN Tower, Powai
Posted On
29 Oct 2025
End Date
27 Apr 2026
Required Experience
Years
Skills
Knowledge & Posting Location
PROCESS EXCELLENCE
OPERATIONAL EXCELLENCE
NETWORK OPERATIONS - UTILITIES
SECURITY OPERATIONS
Minimum Qualification
POST GRADUATE PROGRAMME IN PROJECT ENGINEERING AND MANAGEMENT (PGP PEM)
Job Description
Manager – Business Excellence (Data Center & Cloud Services)
Location: Mumbai
Organization: L&T-Cloudfiniti
Role : Responsible for driving operational excellence across L&T-(Cloudfiniti /Vyoma's) Data Center and Cloud Services portfolio. The role focuses on integrating and optimizing end-to-end business processes to deliver consistent , scalable, and customer-centric outcomes.
Qualifications:
- Bachelor's degree in Engineering or Management (preference for Operations Management or Information Technology).
- Advanced certifications in quality or process management frameworks (e.g., Six Sigma, CMMI, ISO, TQM) will be an advantage.
Experience & Domain Expertise:
- Proven experience in the Data Center and/or Cloud Services industry.
- Demonstrated capability in driving process excellence across diverse business functions such as CRM, Pre-Sales, Sales, Service Delivery, Network & Security Operations, and Billing.
- Proficiency in implementing Quality and Operational Excellence frameworks such as TQM, CMMI, ISO, Six Sigma, EFQM, Kaizen, Malcolm Baldrige, and Balanced Scorecard.
- Strong understanding of Colocation (Colo), IaaS, PaaS, SaaS, as well as FinOps, DevOps, CloudOps, and SRE practices.
- Hands-on experience in building resilient, scalable, and process-driven operations to enhance customer experience and service reliability.
Key Attributes:
- Strategic thinker with a continuous learning mindset.
- Adept at institutionalizing best practices for sustainable outcomes.
- Strong collaboration and communication skills, with the ability to engage cross-functional teams to achieve business goals.
What We Offer:
- Opportunity to work with a leading data center and cloud services brand backed by Larsen & Toubro's legacy of excellence.
- Exposure to cutting-edge technologies and industry-leading frameworks.
- A collaborative environment that encourages innovation and continuous improvement.
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