Customer Support Executive
1 week ago
Job description
We are looking for Customer Support Advisors that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Roles and Responsibilities
- Interacting with customers over the phone, by email, or by chat to provide information and services
- Answering customer inquiries and complaints
- Handling customer issues and conflicts
- Escalating issues to the appropriate team
- Good understanding of Customer Support Business
Preferred candidate profile
- Graduates only
- Good communication skills
- Should be OK to handle customers over calls ( 70+ calls per day )
- Rotational shift for male (10:30 am - 2:30 am window shift )
- Day shift for Female ( 10:30 - 7:30 & 11:30 - 8:30 window shift ) ( Any 9 hours will be given )
- Rotational week offs
- Lucrative Incentives Based On Performance
- Travelling Allowance
- Professional Career Development
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