r - business operations

1 week ago

HSR Layout Sector Bengaluru Karnataka, India Hustlehub Tech Park Full time ₹ 8,00,000 - ₹ 10,00,000 per year

Designation : Senior Business Operation Manager.

Job Summary

We are seeking an experienced and dynamic Senior Business Operations Manager to lead and optimize the day-to-day operations of Hustle Hub. This role requires a strategic thinker with excellent leadership skills and a passion for driving operational excellence. The ideal candidate will ensure seamless operations, enhance member satisfaction, and contribute to the overall growth and profitability of the coworking space.

Key Responsibilities

  • Oversee daily operations across all departments, including front desk, facility management, membership services, and events.
  • Develop and implement efficient operational processes and workflows to improve productivity and member experience.
  • Lead, mentor, and manage a team of operations staff, fostering a culture of accountability and continuous improvement.
  • Collaborate with sales and marketing teams to align operational capabilities with business growth objectives.
  • Monitor and analyse operational metrics, generating reports to inform decision-making and identify opportunities for optimization.
  • Manage vendor relationships and negotiate contracts to ensure cost-effective service delivery.
  • Ensure compliance with health, safety, and regulatory standards within the workspace.
  • Drive initiatives to improve member engagement and retention through superior service delivery.
  • Oversee budgeting, financial planning, and resource allocation related to operations.
  • Support the implementation of technology solutions to streamline operations and enhance the member experience.
  • Handle client escalations professionally and promptly, ensuring effective resolution and maintaining strong member relationships.
  • Apply strong problem-solving skills to address operational challenges and member concerns proactively.
  • Manage rental collection processes, ensuring timely payments and following up on overdue accounts with tact and persistence.
  • Check and manage the collection of refunds, ensuring accuracy and timely processing in line with company policies.
  • Prepare, analyse, and present operational reports using Advanced Excel tools such as Pivot Tables, VLOOKUP, dashboards, and macros.
  • Demonstrate sound understanding and practical application of Profit & Loss (P&L) management to support business decisions and improve financial performance.

Qualifications:

Master's degree in Business Administration, Operations Management, or a related field; MBA preferred.

  • Minimum of 5-7 years experience in operations management, preferably within coworking spaces, hospitality, or facility management.
  • Proven track record of leading teams and managing complex operational projects.
  • Strong financial acumen and experience managing budgets, rental collections, refunds, and P&L.
  • Excellent communication, interpersonal, and negotiation skills.
  • Demonstrated ability to handle client escalations and problem solve effectively under pressure.
  • Ability to multitask, prioritize, and work effectively in a fast-paced environment.
  • Proficient with CRM, facility management software, and Microsoft Office Suite, with advanced Excel skills.
  • Passionate about creating outstanding customer experiences and fostering community.

Job Types: Full-time, Permanent

Pay: ₹800, ₹1,000,000.00 per year

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

  • Grant and R&d Operations Co-ordinator

    1 week ago

    Bengaluru, Karnataka, India Version 1 Full time

    **Company Description** Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how...

  • Business Operation Executive

    4 days ago

    HSR Layout Sector 2, Bengaluru, Karnataka, India Teach Maven Full time

    Job Title: Business Operations Executive (EdTech) Location: HSR layout, Bangalore **Role Overview** As a Business Operations executive in our EdTech organization, you will play a pivotal role in optimizing and scaling our operational processes. You will collaborate closely with cross-functional teams—including Product, Content, Sales, Marketing, and...

  • Business Operations Intern

    1 week ago

    HSR Layout, Bengaluru, Karnataka, India KhataBook Full time

    Job Description: 2. Understand the core problems/business that is being worked upon. 3. Work closely with the finance and Ops team to work on the existing data reconciliation process. 4. Stakeholder management with multiple business partners to meet the needs of the project. 5. Drive internal movement on the project by co-owning the whole project. Skills We...

  • R&dseniorengineer

    1 week ago

    Bengaluru, Karnataka, India ABB Full time

    **R&DSeniorEngineer**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.**: **This position...

  • Operation Executive

    1 week ago

    HSR Layout, Bengaluru, Karnataka, India Simpliaxis solution Private Limited Full time

    Job Description: Operations Executive Company: Simpliaxis Designation: Operations Executive Experience required: 1-3 years Job Overview: Simpliaxis is looking for an enthusiastic Operations Executive to join our dynamic team in the EdTech industry. The role demands an individual who is highly organized, detail - oriented, and capable of multitasking in...

  • Data Scientist python r Expertise

    1 week ago

    Bengaluru, Karnataka, India UST Global Full time

    3 - 5 Years - 1 Opening - Bangalore **Role description**: Who we are: You Are: Associate III - Data Science (Data Scientist_Python_R Expertise) The Opportunity: - Develop machine learning and statistical models for various business needs, including regression, classification, and time series analysis. - Implement models using Python and relevant libraries...

  • Operations Executive

    17 hours ago

    HSR Layout, Bengaluru, Karnataka, India Herody Full time

    As an Operations Executive at Herody, you will have the opportunity to showcase your proficiency in MS-Excel, MS-Office, MS-PowerPoint, and MS-Word while also demonstrating excellent English proficiency both spoken and written. Your role will be crucial in ensuring the smooth functioning of our operations and contributing to the overall success of the...

  • Operations Executive

    1 week ago

    HSR Layout, Bengaluru, Karnataka, India Finsall Resources Full time

    **Key Responsibilities**: - Handle operational processes, ensuring smooth execution of tasks. - Coordinate with internal teams and external stakeholders for seamless workflow. - Assist in documentation, data entry, and record maintenance. - Address customer/vendor queries and provide effective resolutions. - Ensure adherence to company policies and...

  • Business Head

    1 week ago

    HSR Layout, Bengaluru, Karnataka, India Assettrustservices Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    Job Title: Business Head – Multi-City PortfolioAbout UsAssettrust Services Pvt. Ltd. is one of the most trusted and rapidly growing names in India's real estate sector. Built on the pillars of trust, transparency, and domain expertise, we deliver high-value real estate solutions across leading cities in India. Our aim is to transform the property-buying...

  • Sm - R&d (Water Purifier)

    1 week ago

    Bengaluru, Karnataka, India Urban Company Full time

    Urban Company - Native by UC is at the forefront of innovation in home solutions, dedicated to crafting exceptional products that redefine convenience and reliability. As leaders in the industry, we're expanding our portfolio in the cutting-edge residential water purifiers under the 'Native by UC' brand. Join our dynamic team and contribute to...