Work Force Management Team Lead
1 week ago
Role Title:WFM Analyst
Location: Kolkata
Immediate joinners
Overview
This role focuses on optimizing workforce planning, managing performance, and supporting operations within the utility or energy sector, using tools like Genesys and Salesforce.
Required Candidate profile
Key responsibilities include leading forecasting and scheduling activities, performing trend analysis, managing intraday performance, and monitoring outages.
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